Operations Manager - Physician PFS - Healthcare Revenue Cycle

Job Family:PFS GeneralTravel Required:Up to 10%Clearance Required:NoneWhat You Will Do:The Operations Manager oversees the day-to-day operations for Physician Managed Services. The Operations Manager position will be aligned with the Lewisville, Texas service center. This position is responsible for meeting and exceeding department goals, client KPIs, and managing daily operations and staff for assigned projects. This position will maintain relationships with client operations leadership at the service level and will monitor compliance with State and Federal laws and guidelines. The Operations Manager will perform all job-related duties, as assigned. Key job responsibilities will be the ability to effectively lead multiple or large-scale projects, represent the Organization in a professional manner, fostering an environment of trust and respect, while developing and mentoring team members.This position will be on a hybrid schedule working two days in the Lewisville, TX office and three days from home.Essential Job FunctionsAble to prioritize tasks and work independently without supervisionExcellent verbal and written communication skillsStrong attention to details and accuracyStrong analytical and research skillsSolid understanding of CMS-1500 and electronic equivalentUnderstand and meet clients’ specific needsAbility to lead, mentor and develop team membersMeet and exceed department goalsSupport new project implementation and operational transitionSpecial client projectsFill-in for SupervisorsMonitor productivity, legal compliance, and compliance with client policies & proceduresHire, review, discipline and terminateVerify and monitor time off requestsEnsure employee compliance with Guidehouse policies and proceduresProvide reports and statistical information for management and clientsClient services liaisonMonitor client revenue reportsAssist team where neededProcess month-end procedures for GuidehousePromote teamwork and a positive work environmentTravel to other Guidehouse locations and client sites as neededClient Responsibility:Ensure compliance with all client policies and proceduresWork with client to develop efficient workflows that promote success for the client and GuidehouseProvide reports and relevant statistics, KPI’s to clients and leadershipComplete required approvals and processes for the team and clientWhat You Will Need:Requires a Bachelor's Degree and a minimum 7 years of prior relevant experience or Associate's Degree and a minimum 9 years of prior relevant experience.(Relevant experience may be substituted for formal education or advanced degree.Relevant experience coming from a healthcare provider, payor, CBO, business office environment or an outsourcing companyA minimum of two years of people leadership experience is required.What Would Be Nice To Have:Physician Client RelationsExperience in ambulatory/physician revenue cycle operationsPC skills in a Windows environment.Knowledge and utilization of desktop applications to include Word and Excel.Excellent verbal and written communication skillsAbility to initiate and follow through on projects and work independently with minimal supervision.Previous staff supervisory experience.#IndeedSponsored#LI-DNIWhat We Offer:Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.Benefits include:Medical, Rx, Dental & Vision InsurancePersonal and Family Sick Time & Company Paid HolidaysPosition may be eligible for a discretionary variable incentive bonusParental Leave401(k) Retirement PlanBasic Life & Supplemental LifeHealth Savings Account, Dental/Vision & Dependent Care Flexible Spending AccountsShort-Term & Long-Term DisabilityTuition Reimbursement, Personal Development & Learning OpportunitiesSkills Development & CertificationsEmployee Referral ProgramCorporate Sponsored Events & Community OutreachEmergency Back-Up Childcare ProgramAbout GuidehouseGuidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at View phone number on click.appcast.io or via email at View email address on click.appcast.io. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or View email address on click.appcast.io. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact View email address on click.appcast.io. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.SummaryLocation: US - TX, LewisvilleType: Full time