Patient Access Representative

Job Description

Job Description

Position Overview

We are seeking a detail-oriented and compassionate Patient Access Representative / Medical Scheduler to support a busy cardiology practice. This role serves as a primary point of contact for patients, managing a high volume of inbound calls across multiple locations while ensuring exceptional customer service and efficient patient scheduling.

Schedule : Monday - Thursday, 8:00 AM - 4:45 PM | Friday, 8:00 AM - 4:30 PM

Key Responsibilities

• Manage a high volume of inbound patient calls and provide professional, patient-focused support.
• Schedule, reschedule, and coordinate appointments for cardiology providers and ancillary services.
• Register patients and accurately update demographic and insurance information within the electronic medical record (EMR) system.
• Verify insurance coverage and obtain necessary patient information prior to appointments.
• Schedule diagnostic cardiology procedures, screenings, laboratory services, and follow-up visits.
• Triage patient concerns and route clinical inquiries to nursing staff and providers as appropriate.
• Assist patients with appointment questions, directions, preparation instructions, and general practice information.
• Maintain accurate documentation while ensuring HIPAA compliance and patient confidentiality.

Required Qualifications

• Previous experience in patient registration, patient access, medical reception, medical scheduling, or a related healthcare support role.
• Strong customer service and communication skills.
• Knowledge of medical terminology and healthcare office workflows.
• Experience with patient intake, check-in/check-out processes, and insurance verification.
• Ability to multitask and manage a high-volume call environment.
• Experience with Epic or other electronic medical record (EMR) systems preferred.

Job Type & Location

This is a Contract to Hire position based out of Wallingford, CT.

Pay and Benefits

The pay range for this position is $20.00 - $22.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Wallingford,CT.

Application Deadline

This position is anticipated to close on Aug 19, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.