Social Media Manager (R-19693)

Job Description

Job Description

Shape the Future with Dun & Bradstreet

At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. For over 180 years, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers.

The Social Media Manager is responsible for managing and optimizing the company’s organic social media presence across priority platforms, driving engagement, brand visibility, and alignment with corporate communications and marketing objectives.

This role owns day-to-day channel management and campaign delivery, while contributing to social media planning, content strategy, and performance optimization. The position translates business and corporate messaging into compelling social content, ensuring consistency in voice, tone, and brand standards.

Working cross-functionally with Corporate Communications, Marketing, Product, and Sales teams, this role helps shape social media initiatives, using data and insights to continuously improve content effectiveness and audience engagement.

Essential Key Responsibilities

• Own day-to-day management of social media channels, ensuring consistent publishing aligned with content calendars

• Develop and refine social media content, including campaign posts, thought leadership, and corporate communications

• Coach Social Media Analysts, providing day-to-day direction, feedback, and professional growth opportunities to ensure high-quality execution and continuous improvement.

• Adapt content effectively across platforms to maximize engagement and audience reach

• Ensure all social media output aligns with brand voice, tone, and editorial standards

• Execute integrated social media campaigns in collaboration with Corporate Communications and Marketing teams

• Contribute to content planning and campaign ideation, bringing forward creative ideas and storytelling approaches

• Support delivery of key initiatives such as product launches, campaigns, and corporate announcements

• Partner with internal stakeholders to gather content inputs and align on messaging priorities

• Work with external agencies or vendors to support content production and delivery

• Provide guidance to internal teams on social media best practices and platform requirements

• Monitor social media performance and track key metrics such as engagement, reach, and impressions

• Analyze campaign and channel performance to generate actionable insights

• Optimize content, timing, and format based on performance data and audience behavior

• Support development of performance reports and dashboards

• Monitor social media channels for comments, mentions, and emerging conversations

• Apply social media tools and best practices to enhance efficiency and effectiveness

Essential Skills and/or Certifications

• Bachelor’s degree in communications, marketing, journalism, or a related field.

• 5+ years of experience in social media, corporate communications, marketing, or public relations, preferably in a global, B2B, technology, or data-driven environment.

• Experience managing social media channels and executing multi-platform campaigns

• Strong writing, editing, and storytelling skills tailored to different audiences and platforms

• Working knowledge of social media analytics and performance optimization

• Experience using social media management tools (e.g., Sprinklr, Hootsuite, Sprout)

• Ability to translate business and corporate messaging into engaging social content

• Strong collaboration and stakeholder management skills

• Ability to manage multiple priorities and deliver high-quality outputs within deadlines

• Proficiency in Microsoft Office Suite skills.

• Show an ownership mindset in everything you do; be a problem solver, be curious and be inspired to take action, be proactive, seek ways to collaborate and connect with people and teams in support of driving success.

• Continuous growth mindset, keep learning through social experiences and relationships with stakeholders, experts, colleagues and mentors as well as widen and broaden your competencies through structural courses and programs.

• Where applicable, fluency in English and languages relevant to the working market.

Physical Requirements

• Ability to sit, speak and operate telephone and/or computer for long periods of time

• Ability to handle pressure, stressful conditions, and conflict resolution

• Ability to work day, evening and/or weekend hours as needed

• Ability to travel by any form of transportation

• Regular attendance in the office

#LI-DNI

Benefits We Offer

·Generous paid time off in your first year, increasing with tenure.

· Up to 16 weeks 100% paid parental leave after one year of employment.

· Paid sick time to care for yourself or family members. 

· Education assistance and extensive training resources.

· Do Good Program: Paid volunteer days & donation matching.

· Competitive 401k with company matching. 

· Health & wellness benefits, including discounted Wellhub membership rates.

· Medical, dental & vision insurance for you, spouse/partner & dependents.

All Dun & Bradstreet job postings can be found at Official communication from Dun & Bradstreet will come from an email address ending in @dnb.com.

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Equal Employment Opportunity (EEO ) : Dun & Bradstreet provides equal employment opportunities to applicants and employees without regard to race, color, religion, creed, sex, age, national origin, citizenship status, disability status, sexual orientation, gender identity or expression, pregnancy, genetic information, protected military and veteran status, ancestry, marital status, medical condition (cancer and genetic characteristics) or any other characteristic protected by law. Know Your Rights: Workplace Discrimination is Illegal - The current poster can be found  here . We participate in E-Verify - The current poster can be found here.

Accommodations information for applicants with disabilities : Dun & Bradstreet is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with Dun & Bradstreet, please send an e-mail to View email address on us.fitly.work to let us know the nature of your accommodation request and your contact information.

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