Ability First Job Coach

Job Description

Job Description

The Ability First Job Coach provides hands-on, individualized support to people facing barriers to employment through personalized, on-the-job coaching and guidance. In this role, you’ll work closely with participants as they transition into and grow within competitive, community-based jobs, helping them build skills, confidence, and independence along the way. The focus is on creating positive, lasting employment experiences and supporting long-term success in the workplace. This position works under the guidance of the Senior Director of Mission Services, who conducts annual performance evaluations.

This position reports to the Senior Director of Mission Services and plays a key role in advancing Goodwill’s mission to empower people to achieve their most abundant life. The ideal candidate will demonstrate a commitment to the organization’s core values: Relentless Pursuit of Excellence, Customer First Mindset, Humble Confidence, Passion for Mission, and Doing the Right Thing. Compensation:

$16 hourly

Responsibilities:

• Communicate participant needs and progress updates to the Ability First team for timely intervention and support
• Support participants during job site orientation and assist with completion of all required documentation
• Advocate for participants on the job and help address workplace concerns to support long-term success and job retention
• Maintain a high level of professionalism while providing consistent, person-centered support
• Lead and participate in discovery activities to uncover vocational interests and identify potential job opportunities
• Get to know each participant by assessing their strengths, skills, challenges, and any barriers to employment
• Complete and submit weekly timesheets for participants engaged in Situational Assessments and Work Experience programs
• Track and document participant progress, performance, and workplace behaviors through clear and detailed case notes
• Ensure compliance with funding requirements by providing accurate billing information to Case Managers

Qualifications:

• High school diploma or equivalent, or the ability to obtain through The Excel Center
• Must be able to pass a background check and drug screening
• Reliable transportation required, along with a valid driver’s license and current proof of insurance for travel between job sites
• At least one year of relevant experience as a job coach (or similar position) is required
• Demonstrated ability to motivate and support individuals, with an understanding of the unique needs of people with disabilities
• Highly detail-oriented, with the ability to keep accurate and organized records of participant activities and hours
• Strong written and verbal communication skills with the ability to interact professionally across diverse settings
• Self-motivated with the ability to work independently, manage schedules effectively, and meet strict deadlines

About Company

At Goodwill Industries - Central-North Indiana, our mission extends beyond providing job opportunities and community support. We are driven by a passionate commitment to creating an environment where innovation, enthusiasm, and collaboration flourish.

We believe that our success stems from the vibrant, people-focused culture we cultivate. Our team is dynamic, energetic, and dedicated to making a real difference. We celebrate creativity and value those who bring a positive, engaging presence to everything they do. Here, you’ll find a place where your ideas are encouraged, your voice is heard, and your influence has the power to inspire and effect meaningful change.

Join us at Goodwill Industries, where you’ll be part of a forward-thinking team that values your unique strengths and contributions. Here, you’ll find a workplace that not only aligns with your values but also empowers you to lead, innovate, and thrive.