Lead Contact Center Transformation & AI Solutions
PwC
PwC is seeking a Contact Center Transformation Manager to lead the transformation of client interactions using data, analytics, and AI. You will guide and develop teams, mentor junior staff, and ensure project success through strategic execution. The role spans UI design, usability testing, and stakeholder engagement to drive service excellence. Travel up to 80% with responsibilities across PwC Acceleration Center, offering opportunities to shape client support technologies and deliver #J-18808-Ljbffr PwC
Vacancy posted 2 days ago
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