Legal Billing & Collections Specialist

Job Description GROSSMAN YOUNG & HAMMOND Legal Billing & Collections Specialist Washington, DC (Hybrid) | Remote Eligible · $65,000-$100,000 · Full-Time, Non-Exempt · Reports to: Operations Manager ABOUT THE FIRM Grossman Young & Hammond is a nationally recognized immigration and international human rights law firm. Our work is meaningful—and we know that strong, accurate billing operations are essential to sustaining it. We are seeking an experienced Legal Billing & Collections Specialist to own our billing cycle end-to-end and bring structure, precision, and accountability to our financial operations. POSITION SUMMARY This is a hands-on, high-accountability role for an experienced billing professional—not an entry-level position. You will be the operational backbone of our billing cycle: generating and reviewing invoices, managing accounts receivable, driving collections follow-up, maintaining trust account accuracy, and producing clean reporting that leadership relies on. You will work directly with attorneys and firm leadership to ensure billing workflows run smoothly, discrepancies are resolved quickly, and our financial data is accurate and audit-ready. The right candidate takes ownership, works independently, and brings solutions—not just tasks completed. WHAT YOU'LL OWN Billing & Invoicing Generate, review, and finalize client invoices with a high degree of accuracy Apply billing guidelines, rate structures, and attorney preferences consistently Identify and resolve billing discrepancies, write-offs, and adjustments proactively Coordinate with attorneys to ensure invoice approval and timely release Accounts Receivable & Collections Own the AR aging report - monitor outstanding balances and take action Conduct proactive, professional follow-up with clients on overdue invoices Escalate and document problem accounts; track payment arrangements and commitments Maintain accurate collections records and report status to leadership regularly Trust Accounting & Expense Tracking Process and reconcile trust account transactions in compliance with firm policy Track client expenses and ensure accurate allocation to matters Flag discrepancies and irregularities for attorney or management review Reporting & Reconciliation Produce regular billing and collections reports for firm leadership Reconcile billing data against payments received; identify and resolve variances Support month-end and year-end close processes with accurate financial data System Accuracy & Process Improvement Maintain clean, accurate data in Filevine, QuickBooks, and related systems Identify workflow inefficiencies and propose practical improvements Document billing procedures and support onboarding of attorneys to billing processes WHAT YOU BRING Required 5+ years of billing and accounts receivable experience, preferably in a law firm or professional services environment Demonstrated ability to manage the full billing cycle independently, from invoice generation through collections Working knowledge of accounts receivable principles and trust accounting basics Proficiency in QuickBooks or comparable accounting software (required) Strong Excel skills: formulas, pivot tables, and reporting Experience identifying and resolving billing discrepancies without hand-holding Excellent attention to detail - errors in billing have real consequences and you understand that Professional communication skills for collections follow-up with clients and internal coordination with attorneys High level of discretion and integrity when handling confidential financial and client information Preferred Experience with Filevine or comparable legal practice management software Familiarity with legal billing conventions (UTBMS codes, AFA arrangements, retainer management) Prior experience in an immigration or litigation firm Note: Candidates will complete a brief billing and accounting skills assessment as part of the interview process. WHAT YOU'LL GET Competitive salary: $65,000-$100,000, based on experience and demon #J-18808-Ljbffr