PM Houseman

Houseman

The White Mountain Hotel & Resort is looking for a dependable and hard-working PM Houseman to join our evening team. This position plays a major role in keeping the resort clean, comfortable, and running smoothly throughout the night for both guests and staff.

Set in the heart of the White Mountains just outside North Conway, our resort is known for warm hospitality, beautiful surroundings, and attention to detail. We're looking for someone who takes pride in their work, enjoys staying busy, and is willing to jump in wherever needed.

Responsibilities Include:

• Responding to guest service requests in a friendly and timely manner
• Cleaning and maintaining public areas throughout the resort during the evening
• Picking up and replacing pool towels in the pool and health club areas
• Assisting guests with requested items such as extra towels, blankets, pillows, etc.
• Helping with turn-down service requests when needed
• Keeping lobby and outdoor fires stocked and maintained
• Assisting with minor maintenance-related issues and communicating larger issues to maintenance staff
• Supporting housekeeping with linen deliveries, trash removal, and room assistance as needed
• Helping with meeting room setups, furniture moves, and event breakdowns
• Monitoring the overall appearance and cleanliness of the property throughout the shift
• Working closely with the front desk, housekeeping, and maintenance teams to ensure guests have an exceptional stay

Qualifications:

• Reliable with a strong work ethic
• Able to work independently and stay productive throughout the shift
• Positive attitude and team-focused mindset
• Comfortable interacting with guests and providing excellent service
• Able to lift, bend, move furniture, push carts, and stay on your feet for extended periods
• Weekend and holiday availability required
• Previous hotel, housekeeping, maintenance, or customer service experience is a plus, but not required

Benefits:

• Health & Dental Insurance
• 401(k) Retirement Plan
• Paid vacation and personal time
• Paid holidays
• Employee perks including use of the pool, fitness center, and golf course
• Hotel and travel discounts
• Supportive team environment

At White Mountain Hotel & Resort, every role helps create the experience our guests remember. If you enjoy hands-on work, take pride in keeping things running smoothly, and want to be part of a great team, we'd love to hear from you.