Learning and Development Consultant

Power up a career with us. Our people are our greatest investments.


Be the light to help us keep our customers connected. If you are interested in a career and not just a position, Tampa Electric is the place to be! Tampa Electric offers competitive pay, a comprehensive benefits package and opportunities for growth and development in a friendly and professional work environment. We embrace diversity and the inclusion of all. We believe our differences, unique perspectives and talents are our strengths and integral to the success of our company.

We're honored to serve approximately 780,000 customers across West Central Florida and safely provide them with clean, affordable and reliable electricity. We've been doing it for more than 100 years, and there's so much more ahead.


Join our team of energy experts as we build on that legacy through innovation, continued solar investments, cost-effective and sustainable energy solutions all while keeping top-notch customer service at the center of all we do.


Tampa Electric is a subsidiary of Emera Inc., a family of energy companies which also includes TECO Peoples Gas and New Mexico Gas Company. Emera provides energy to residential and commercial customers in the United States, Canada, and the Caribbean, with career opportunities available in all of these locations.

POSITION CONCEPT

The Learning & Development (L&D) Consultant supports the design, development, delivery, and program management of leadership development and learning solutions that strengthen leader effectiveness and improve performance and engagement across Tampa Electric. Reporting to the Manager, Learning and Organizational Effectiveness (L&OE), this role collaborates with Human Resources leadership, Human Resources Business Partners, and internal partners to identify learning needs, co-design engaging experiences, deliver impactful programs, and evaluate results. The role manages assigned learning programs from planning through evaluation, helping ensure initiatives are delivered on time, within scope, and in alignment with organizational priorities.

PRIMARY DUTIES AND RESPONSIBILITIES

Program Management

• Manage recurring assigned learning and organizational effectiveness programs from planning and launch through delivery, evaluation, and closeout.
• Develop and maintain program plans, timelines, milestones, resource needs, risks, dependencies, and success measures; coordinate program expenses, obtain and review quotes, and ensure timely processing of program-related costs.
• Coordinate internal partners, vendors, facilitators, and contributors; clarify roles, track deliverables, and resolve issues that could affect scope, timing, quality, or cost.
• Monitor progress, manage changes, document decisions, and provide clear status updates and recommendations to key stakeholders and leadership.
• Oversee program logistics, communications, materials, records, and supporting processes to ensure a consistent participant experience.
• Maintain sufficient cross-training to provide backup support for routine Learning Management System (LMS) duties during planned absences or other coverage needs, following established procedures, access controls, and escalation paths.
• Gather and incorporate program data, participant feedback, and stakeholder input to improve learning offerings and strengthen future delivery.
• Build relationships across the organization and promote a culture of learning and knowledge sharing.
• Contribute as an active member of the L&OE team by sharing knowledge, supporting team priorities, and assisting colleagues as business needs require.

Learning Needs Assessment, Program Design, and Content Development

• Identify and analyze learning needs in partnership with business and Human Resources stakeholders.
• Design and develop blended learning experiences, including eLearning, virtual sessions, in-person workshops, and team facilitation, using design thinking principles and modern instructional practices.
• Make leadership development and team facilitation accessible, actionable, and measurable.
• Stay current with learning trends and best practices in leadership development and learning experience design.
• Recommend process improvements and ensure programs meet organizational policies, industry regulations, and applicable credentialing standards.

Facilitation and Delivery

• Lead classroom sessions, virtual training, and team facilitation in partnership with the Human Resources Business Partner team.
• Adapt delivery methods to suit varied audiences and virtual or in-person environments.

Continuous Improvement and Measurement

• Develop metrics and use assessment tools to measure participant progress, training effectiveness, and organizational impact.
• Generate reports and practical insights for leadership.

SUPERVISION

Direct Supervision: None

Indirect Supervision: May coordinate work with vendors, facilitators, or program contributors on a case-by-case basis.

RELATIONSHIPS

Key Internal: Works closely with individuals and teams to support targeted leadership learning initiatives. Collaborates with the Learning Management System Specialist and L&OE Coordinator to ensure cohesive planning and delivery.

Key External: May interact with external vendors, consultants, and industry peers to support learning solution development, program delivery, or benchmarking.

QUALIFICATIONS

Education

Required: Bachelor's degree in Human Resources, Learning and Development, Instructional Design, Industrial/Organizational Psychology, Organizational Development, Education, or a related field.

Preferred: Graduate-level/certificate coursework in leadership development, learning design, organizational development, or program management also considered.

Direct Experience

Required: Five years of experience in learning experience design, instructional design, leadership development, or learning program management, including experience in a corporate setting.

Preferred: Experience managing learning programs and applying needs assessment and measurement frameworks in a corporate setting. Familiarity with the energy sector is a plus.

Knowledge, Skills, and Abilities

• Exceptional facilitation and presentation skills, with the ability to engage audiences in person and virtually.
• Strong program and project management capabilities, including scope, schedule, resource, risk, and stakeholder management, as well as coordinating and handling program expenses.
• Ability to manage multiple programs and shifting priorities while maintaining quality, timelines, and clear communication.
• Ability to analyze data and metrics to measure training effectiveness and business impact.
• Strong interpersonal and collaboration skills, with an inclusive approach to working with varied teams and individuals.
• Adaptability to changing organizational needs, priorities, and emerging technologies.
• Strong knowledge of adult learning theory, instructional design methods, and leadership development best practices.
• Experience designing blended learning using authoring tools such as Articulate Rise or Storyline, virtual instructor-led training platforms, and collaboration tools is a plus.
• Ability to assess needs and recommend appropriate learning interventions.
• Familiarity with learning evaluation frameworks, such as the Learning-Transfer Evaluation Model (LTEM), and alignment to business objectives.
• Strong writing, editing, and communication skills.
• Comfort working independently and collaboratively.

LEADERSHIP COMPETENCIES

• Speaks up on Safety, Health and the Environment
• Takes Ownership and Acts with Integrity
• Drives Operational Excellence for Customers
• Builds Strong, Collaborative Relationships
• Develops People and Teams
• Cultivates Innovation and Embraces Change
• Thinks Strategically and Exercises Sound Judgment

WORKING CONDITIONS

Normal office environment. Work may occasionally require extended hours to support scheduled learning programs.

PHYSICAL DEMANDS/REQUIREMENTS

Must be able to sit or stand for extended periods, operate standard office and presentation equipment, and move training materials and supplies as needed.

#LI-SC1

TECO offers a competitive Benefits package!!

Competitive Salary *401k Savings plan w/ company matching * Pension plan * Paid time off* Paid Holiday time * Medical, Prescription Drug, & Dental Coverage *Tuition Assistance Program * Employee Assistance Program * Wellness Programs * On-site Fitness Centers * Bonus Plan and more!

STORM DUTY REQUIREMENTS....Please make sure to read below!!! Responding to storms will be considered a condition of employment.

TECO Energy and its companies serve a role in providing critical services to our community during an emergency. Team members are required to participate in the response/recovery activities related to emergencies/disasters to maintain service to our TECO Energy customers. Team members are required to work in their normal job duties or other assigned activities. Proper compensation will be made in accordance with the company's rules and procedures.

TECO Energy is proud to be an Equal Opportunity Employer.

TECO Energy is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law, except where physical or mental abilities are a bona fide occupational requirement and the individual is unable to perform the essential functions of the position with reasonable accommodations.

In order to provide equal employment and advancement opportunities for all individuals, employment decisions at TECO Energy will be based on skills, knowledge, qualifications and abilities.

Pay Transparency Non-Discrimination Statement

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

ADA policy

It is the policy of TECO Energy to provide reasonable accommodation for all qualified disabled individuals who are employees and applicants for employment, unless it would cause undue hardship. The corporation will adhere to applicable federal and state laws, regulations and guidelines, including, but not limited to the Americans with Disabilities Act (ADA) of 1990 and section 503 and 504 of the Rehabilitation Act of 1970s.

Application accommodations

Applicants may request reasonable accommodation in the application process five business days prior to the time accommodation is needed.

Pre-employment physical exams may be required for positions with bona fide job-related physical requirements regardless of disability.