Senior Services Engagement Director
VirtualVocations
Driving enterprise-scale customer experience transformation, the full-time Senior Services Engagement Director will own the Professional Services revenue strategy, lead complex engagements, and partner with cross-functional leaders to enhance customer success in a remote environment. Key Responsibilities: Own end-to-end Professional Services revenue strategy across a defined enterprise portfolio, driving growth and long-term account value Lead complex, multi-solution services engagements that align consulting, implementation, migration, and optimization to measurable business outcomes Guide customers through AI-enabled transformation journeys that improve operational efficiency and experience quality Required Qualifications: 5 to 7 or more years of experience in SaaS or cloud sales, focusing on Professional Services engagements Demonstrated success selling complex, multi-stakeholder Professional Services solutions within enterprise environments Proven track record of owning and closing services-driven revenue across large, strategic accounts Strong experience supporting cloud transformation initiatives, including migration and modernization programs Background in CCaaS, customer experience platforms, or related enterprise
Vacancy posted 1 day ago
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