SPOC (Single Point of Contact)

Job Description

Job Description

Validation & Engineering Group, Inc. (V&EG), a Pinnaql company, is a leading services supplier providing solutions to the Pharmaceutical, Biotechnology, Chemical, Food, and Medical Device industries in the areas of Laboratory, Compliance, Computer Systems, Engineering, Project Management, Validation, and related technical services.

We are seeking a talented and dedicated professional committed to working under the highest ethical and quality standards for the following future opportunity:

• SPOC (Single Point of Contact)

Position Summary

The SPOC (Single Point of Contact) will serve as the primary coordination interface supporting a portfolio of capital projects and technical initiatives within regulated pharmaceutical and biotechnology manufacturing environments. This role is responsible for supporting resource coordination, project communications, contract administration activities, issue escalation, and operational alignment between internal teams and client stakeholders.

Projects may support manufacturing operations, packaging systems, process improvements, cleanroom upgrades, utilities, facilities, commissioning and qualification activities, operational readiness initiatives, and other regulated engineering programs.

The role requires strong organizational skills, cross-functional communication, situational awareness, and the ability to support multiple projects and stakeholders simultaneously within fast-paced and highly regulated environments.

Key Responsibilities

• Serve as the primary coordination point for project communication, resource alignment, and operational support activities.
• Support coordination of project resources, staffing needs, onboarding activities, and allocation planning across multiple projects and workstreams.
• Support contract administration activities, reporting coordination, and communication between project teams and account management.
• Coordinate project-related communications, action item follow-up, and issue escalation activities.
• Gather, organize, track, and communicate project information, priorities, risks, and status updates to internal and external stakeholders.
• Support project teams with documentation tracking, meeting minutes, reporting activities, and project coordination tasks.
• Support monitoring of project progress, resource utilization, deliverable tracking, and operational priorities across the project portfolio.
• Support preparation and maintenance of project reports, resource loading information, schedules, trackers, and project coordination documentation.
• Participate in project meetings and support communication of project priorities, risks, issues, and action items.
• Support continuous improvement initiatives related to project coordination, communication, and operational efficiency.

Qualifications & Experience

• Bachelor’s degree in Engineering.
• Minimum of 8 years of experience supporting capital projects, engineering operations, project coordination, or portfolio support activities within pharmaceutical, biotechnology, medical device, or other FDA-regulated industries.
• Experience supporting cross-functional project teams within regulated manufacturing or engineering environments.
• Familiarity with project coordination, resource planning, contractor coordination, onboarding activities, reporting, and project tracking practices.
• Experience supporting manufacturing operations, facilities, utilities, packaging systems, process equipment, cleanroom environments, or regulated operational systems is preferred.
• Familiarity with project management and reporting tools such as SAP, MS Project, Planisware, Excel, Smartsheet, or similar systems is preferred.
• Strong understanding of GMP environments, regulated project execution practices, and professional communication expectations.
• Excellent verbal and written communication skills in both English and Spanish, including technical writing, meeting coordination, reporting, and communication with multiple stakeholder groups.
• Strong organizational, multitasking, analytical, and interpersonal skills with the ability to support multiple priorities simultaneously.

Additional Requirements

• Ability to work on-site in the eastern region of Puerto Rico.
• Must be eligible to complete client-required onboarding, training, and site access requirements.
• Ability to work effectively within fast-paced and highly regulated environments.
• The above statements describe the general nature and level of work performed and do not represent an exhaustive list of responsibilities.

At Validation & Engineering Group, people always come first. We believe that when you are empowered to do your best work, bold ideas thrive and real progress happens. This is not just a job, it is an opportunity to make a meaningful difference by helping shape the future of healthcare and technology alongside a purpose-driven and supportive team.

Excited to build something meaningful together? We look forward to hearing from you.

Validation & Engineering Group is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.