Territory Manager

Territory Manager

To support our Network department operations while performing the tasks mentioned above, the Territory Manager will be working in an environment that:

• Very competitive environment: The retail market has changed significantly during the past years with the introduction of new players and changes in the pricing structure of the wholesalers in the industry. Despite low pump prices, the market is so far led by prices, where a difference makes a big difference for the final clients.
• Semi-regulated market, whereby law it is forbidden to interfere in the station's management.
• The market is highly sensitive to environmental matters.
• The country crossing a huge financial crisis.
• Key Interfaces: Non-Fuels (SFS), Technical Services, HSEQ, Legal, Sales Admin, Dispatch, etc.
• The following physical demands are required, but not limited to extensive driving, working under pressure, and long sitting hours. In some cases, kneeling.
• Require the use of personal protective equipment (PPE) when visiting projects.
• This job is performed in a generally clean and healthy environment (office environment).
• This position is primarily based on an office environment, with frequent visits to clients across Puerto Rico and occasional visits to the training center and terminal. While at the office the role involves exposure to open spaces, as well as essential physical requirements including seating, standing, bending, and fine finger dexterity due to frequent use of computers and keyboards. Physical effort may include lifting objects up to 10 pounds intermittently. The position may necessitate contact outside standard work hours. Limited travel outside Puerto Rico may be required.
• Occasionally, travel outside Puerto Rico (PR) can be required for training and/or special project assignments.
• Ensure achievement of the monthly sales targets (volumes, GMVC, rents, fixed costs, receivables, capital employed, etc.).
• Renew the stations' contracts in a profitable manner, and optimize the stations' portfolio (develop S1/S2; close S4; sell S5 for non-fuel use)
• Ensures that all retail practices are implemented within the target.
• Obtaining, analyzing, and maintaining the database on the network market, i.e. Size, market shares, competitor activity, etc.
• Observe and apply TotalEnergies Marketing PR Corp. Quality Policy & HSE Charter.
• Creates a positive work environment.
• Confidentiality: The position has access to company private/confidential information such as strategic planning, costs, sales, rents, market share, etc.
• Ensures that all retail practices are implemented within the target.

Activities

To support the Network department the Territory Manager will be working to meet the department's milestones by:

• Health, Safety, Environmental and Quality (HSEQ)
• Maintain awareness of health, safety and environmental hazards and risks.
• Make sure all golden rules are complied with.
• Check that all safety equipment is always present (extinguishers...).
• Carry out stock controls to check product quality and avoid spillages.
• Effective implementation of all Environmental & Controls Policies.
• Ensure Superior Site Operations and Customer Service Standards.
• HACCP: - Integrate hygiene controls into periodic inspections and report deviation.
• Contracts
• Manage Retailer / Dealer relationships to ensure that company interests are protected.
• Build and sustain a mutually beneficial relationship with dealers.
• Responsible for identifying and taking immediate action when dealers deviate from the contract.
• Responsible for completing the qualification process once a new dealer candidate is identified.
• Renew dealer contracts and leases in a timely manner.
• Enforce, monitor, and follow-up with dealers to ensure guarantee bonds and insurance policies are in place and not expired.
• Perform motor fuel reconciliation and inspections as required.
• Enforce hours of operations as per dealer's agreements.
• Communicate immediately to management all relevant information concerning dealers' actions that could potentially have a negative impact on company operations.
• Stay abreast of Petroleum laws and regulations, (DACO, PMPA).
• Profitability
• Responsible for annual objectives on fuel sales and rent income. The objectives must be followed on a daily and monthly basis.
• Build action plans to increase sales and incomes.
• Make sure his/her portfolio profitability is constantly improving.
• Understand Dealer Profit and Loss (P&L).
• Ensure Site Profitability is Maximized
• Conduct a price survey of lubes via PriceInsight and of fuels as required.
• Provide Dealer Counseling to Ensure Site Competitiveness As necessary.
• In charge of money collection and debt recovery daily.
• Ensure credit terms and payment terms are met by the dealer or take necessary actions to enforce company policies.
• Manage and coordinate effective internal & external interfaces to maximize business performance and capitalize on market opportunities such as but not limited to Salesforce and Tempo.
• Seek that all sites accept the following method of payment: credit & debit cards, fleet & prepaid Total cards.
• Responsible for the implementation and execution of all company plans & promotions.
• Collect and Report C-Store Sales before the 10th day of each month to Non-Fuel Manager
• Follow up on all maintenance and repairs for the sites.
• Development
• Identify the potential of existing sites for new projects.
• Keep Management informed of all activities related to retailers and the retail market.
• Identify potential high-potential sites to brand TotalEnergies.
• Other
• Other tasks as assigned by management.

Candidate Profile

The requirements for this position are as follows:

• Degree or significant experience in the disciplines of strategic management, sales, marketing, and administration.
• Working knowledge and experience in retail network, commercial, and marketing activities.
• Possess good communication skills including interpersonal skills. Team Building skills.
• Fluent in English and Spanish, written and spoken.
• Proficient knowledge of Microsoft Office (PowerPoint, Excel, Word)
• Know and Observe TotalEnergies Quality Policy & HSE Charter.
• Possess a valid PR driver's license.
• Ability to work in a fast-paced environment.

At TotalEnergies Marketing Puerto Rico (TEMPR), we like to create something special for our team members. Work is why we are here, but the benefits are important as well:

• Health Insurance (Health & Dental)
• Life Insurance
• Short-term and long-term disability insurance
• Savings Retirement Plan (match dollar to dollar) up to 7%
• Holidays
• Teleworking policy based on job position.
• Among others

TotalEnergies Marketing Puerto Rico requires all employees to be fully vaccinated against COVID-19 by the first day of work. We will require you to provide a copy of your COVID-19 Vaccination Record Card.

In general, people are considered fully vaccinated 2 weeks after their second dose in a 2-dose series, such as Pfizer o Moderna vaccines, or 2 weeks after a single-dose vaccine, such as Johnson & Johnson's Janssen vaccine.

TotalEnergies Marketing Puerto Rico may provide vaccination exemptions for medical reasons or religious beliefs. This exemption will be evaluated accordingly.

To learn more about our company and the latest updates, remember to visit our website:

We are an Equal Employment Opportunity Employer and take Affirmative Action to recruit Women, Protected Veterans, and Individuals with Disabilities.