Chief of Staff for Operations

Chief of Staff for Operations

The New York City Department of Investigation ("DOI") is one of the oldest law enforcement agencies in the country; its mission is to combat municipal corruption. DOI serves the people of New York City by acting as an independent and nonpartisan watchdog for New York City government, City agencies, and City employees, vendors with City contracts, individuals and entities that receive City funds. DOI seeks an outstanding candidate to serve as Chief of Staff for the Operations Division. The selected candidate will be an integral member of the Operations leadership team. Reporting to the Deputy Commissioner for Operations and working with stakeholders and subject matter experts from the agency's Operations, Investigative, Compliance and Legal units, the Chief of Staff will provide project management support for a portfolio of agency initiatives and projects with the goal of optimizing operational business processes and procedures. Responsibilities include, but are not limited to, the following:

• Serve as a strategic advisor and partner to the Deputy Commissioner of Operations.
• Provide guidance and specialized support to unit heads and managers in Human Resources, Finance, Internal Audit, Information Technology, Facilities, Office Services, Records Management, Procurement, Statistics, Special Projects, and Occupational Safety and Health to strengthen the Operations Division's alliance and engagement with key Stakeholders
• Manage projects of strategic importance to the agency, including those that require cross-functional collaboration, report on progress and track deliverables across the Division, ensuring deadlines are met.
• Develop standard operating procedures, track and analyze policies and regulations and implement stakeholder strategies on policy and procedural issues.
• Provide strategic direction to leverage strengths of various procurement vehicles, reinforce operational priorities, and ensure compliance with City financial management protocols.
• Attend executive level meetings, as required, and follow-up on action items to ensure completion.
• Analyze quantitative data and synthesize into effective presentations and memos for Executive Management and/or other stakeholders.
• Perform other related tasks and functions as required/assigned.

To Apply: All applicants, including current City Employees may apply by going to and search for the specific Job ID # 754506. Please do not email, mail, or fax your resume directly. Submissions of resumes do not guarantee an interview. Due to the high volume of resumes received for positions, only selected candidates will be contacted. Appointments are subject to Office of Management & Budget approval for budgeted headcount. If selected, the candidate will be fingerprinted and undergo a background investigation. Due to the position consisting of law enforcement and/or investigative functions, the candidate's consumer credit history will be reviewed during the background investigation as permitted by NYC Administrative Code 8-107(24)(b)(2)(A).

Minimum Qualifications: 1. A baccalaureate degree from an accredited college or university and four years of full-time experience in investigation, auditing, law enforcement, law security, management analysis, or in a major operational area of the agency to which the assignment is to be made; at least 18 months of which must have been in a supervisory, administrative, managerial or executive capacity, and the approval of the Commissioner of Investigation; or 2. Education and/or experience equivalent to "1" above. However, all candidates must have the approval of the Commissioner of Investigation and 18 months of supervisory, administrative, managerial or executive experience; or 18 months of experience in the exercise of discretion and professional judgment in significant policy matters related to criminal justice or areas particularly relevant to the Office of the Inspector General to which the candidate would be assigned.

Preferred Skills: A Master's Degree in Business or Public Administration, Project Management, Finance, Political Science, Public Policy or a related field, and at least three years of full-time work experience. Working knowledge and understanding of the functions and operations of a law enforcement agency. At least 3-5 years' experience with cross-functional leadership and aligning teams around common goals to increase organization efficiency and effectiveness. Project Management Professional (PMP) and Lean/Six Sigma certifications are preferred by not required. Ability to manage a wide range of projects, simultaneously in a fast-paced environment. Detailed-oriented with excellent organizational, time-management and project management skills. Demonstrated experience managing a portfolio of projects from initiation to completion. Strong communication skills, both oral and written, effective interpersonal skills and the ability to communicate with a wide range of individuals. Advanced computer skills. Competency in full Microsoft Office suite of applications, especially Excel, is mandatory. Ability to exercise proper discretion and judgement working with high-level and sensitive information. Proficiency in public-sector procurement procedures and vendor management. Working knowledge of procurement functions, entering, and retrieving data from automated information systems, PASSPort, Financial Management System (FMS), and Automated Procurement Tracking (APT) System, is required. Understanding and working knowledge of the NYC PPB Rules, City Charter and Comptroller Directives. Ability to develop and maintain strong relationships with departmental personnel, senior management, oversight agencies and other stakeholders.

Public Service Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at

Residency Requirement: New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information: The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.