Systems Administrator

Key Responsibilities Deliver remote and on-site technical support to clients with professionalism and urgency. Proactively monitor and maintain client systems to prevent downtime and improve performance. Collaborate with clients to understand their IT needs and deliver tailored solutions. Manage and troubleshoot Microsoft Windows Server environments and Windows 10 workstations. Administer Office 365 environments including user management and email configurations. Configure and support network protocols such as TCP/IP and ensure secure connectivity. Utilize RMM tools (e.g., ConnectWise) for system monitoring and management. Assist in cloud infrastructure support including Azure and AWS environments. Document technical procedures and client interactions in ticketing systems. Demonstrate leadership by mentoring junior staff and delegating tasks effectively. Required Qualifications Minimum 4 years of experience with Microsoft Windows Server. Strong troubleshooting and problem‑solving skills. In‑depth knowledge of networking and system administration. Excellent communication and organizational skills. Ability to multitask and work independently or as part of a team. Reliable commute to White Plains, NY or willingness to relocate. Preferred Qualifications Experience in a Managed Service Provider (MSP) environment. Familiarity with RMM tools such as ConnectWise. Cloud experience with platforms like Azure or AWS. College degree in IT or related field and relevant certifications. Job Details Location: Onsite - White Plains, NY Schedule: 8-hour shift, 8:30 AM – 5:30 PM Job Type: Full-Time Salary: $80,000 annually Benefits Health Insurance Responsible Time Off (RTO) 401(k) Matching Paid Holidays EEO Statement ProTech IT recruits, employs, trains, compensates, and promotes regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. #J-18808-Ljbffr ProTech IT Solutions, LLC