Senior Technical Program Manager

Company DescriptionEtsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect millions of entrepreneurs with millions of buyers around the world. As an Etsy Inc. employee, whether a team member of Etsy or Depop, you will tackle unique, meaningful, and large-scale problems alongside passionate coworkers, all the while making a rewarding impact and Keeping Commerce Human.Salary Range:$144,000.00 - $186,000.00What’s the role?As a Senior Technical Program Manager at Etsy, you will be a key driver in the planning and execution of complex, cross-functional technical programs across a range of engineering domains, including Infrastructure, Machine Learning Enablement, Apps, Payments, and Search.In this role, you’re not just coordinating timelines, you’re determining the “how” of execution. You’ll identify the right frameworks, structure team engagement, unblock dependencies, and build strong alignment across technical teams. You’ll lead delivery through ambiguity, helping ensure we make steady progress on high-impact technical work while adapting to change and surfacing risks earlyThis is a hands-on role that requires developing technical insight, exercising influence, and communicating with clarity. You’ll work closely with Engineering Managers, Product Managers, Subject Matter Experts (SMEs), and fellow TPMs to steer projects from early planning through to delivery. Additionally, you’ll help foster a strong team culture by mentoring junior TPMs and setting the standard for effective, reliable execution.This role is ideal for someone who is a natural collaborator, technically fluent, highly organized, and thrives in a fast-paced, dynamic environment.This is a full-time position reporting to the Senior Manager, Technical Program Management. In addition to salary, you will also be eligible for an equity package, an annual performance bonus, and our competitive benefits that support you and your family as part of your total rewards package at Etsy. For this role, we are considering candidates based in the United States. Candidates living within commutable distance of Etsy’s Brooklyn Office Hub may be the first to be considered. For candidates within commutable distance, Etsy requires in-office attendance once or twice per week depending on your proximity to the office. Etsy offers different work modes to meet the variety of needs and preferences of our team. Learn more details about our work modes and workplace safety policies here.What does the day-to-day look like?Own and drive complex, cross-team technical programs, including infrastructure migrations, new capability development, and tooling upgradesDetermine the execution strategy for your programs — defining the how by selecting processes, setting rhythms, and building effective delivery structuresCollaborate with engineering and product leadership to develop clear roadmaps, milestones, success metrics, and operating cadencesLead technical proof-of-concepts (POCs) in partnership with engineers, and manage vendor relationships for internal tooling and supportWork closely with junior TPMs to build and maintain centralized documentation, status tracking, and program artifactsProactively identify and resolve risks, technical blockers, and scope misalignmentsServe as the go-to communication channel across stakeholders — ensuring everyone is aligned, informed, and able to move forwardEscalate issues and delivery risks to TPM management and senior leadership where appropriateScale your involvement up or down as needed, flexing between strategic planning and tactical coordinationSupport a culture of mentorship and collaboration, providing guidance to junior team members when neededBuild and maintain influence-based relationships across engineering, product, analytics, and design teamsOf course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law.Qualities that will help you thrive in this role are5–7 years of experience in technical program management or a similar role within the technology industryDemonstrated ability to lead cross-functional technical programs involving infrastructure, platform engineering, machine learning, mobile, or other deep tech areasSolid technical acumen - you don’t need to be an engineer, but you can understand architecture, systems interactions, and delivery constraintsHands-on experience managing POCs, vendor engagements, or internal tooling initiativesStrong organizational skills and experience managing multiple high-impact initiatives concurrentlyExcellent verbal and written communication skills, with the ability to tailor messaging to engineers, executives, and stakeholdersDeep experience in Agile, Lean, or hybrid environments — delivering value iteratively while managing complexityAbility to influence without authority, earn trust, and align diverse stakeholdersCalm, solutions-oriented mindset in the face of ambiguity and changeNice to HaveExperience in eCommerce or platform infrastructureFamiliarity with Etsy’s stack or similar environmentsExperience working with ML/AI or real-time search systemsBackground in fast-scaling or startup environmentsAdditional InformationWhat's NextIf you're interested in joining the team at Etsy, please share your resume with us and feel free to include a cover letter if you'd like. As we hope you've seen already, Etsy is a place that values individuality and variety. We don't want you to be like everyone else -- we want you to be like you! So tell us what you're all about. Our PromiseAt Etsy, we believe that a diverse, equitable and inclusive workplace furthers relevance, resilience, and longevity. We encourage people from all backgrounds, ages, abilities, and experiences to apply. Etsy is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status, or any other characteristic protected by applicable law. If, due to a disability, you need an accommodation during any part of the application or interview process, please let your recruiter know. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skills.SummaryLocation: Brooklyn, New YorkType: Full time