Lead Supervisor and Driver (Road Crew- Employment Services)

As a Lead Supervisor and Driver, you play a vital, hands-on role in empowering individuals with developmental disabilities to thrive in meaningful, paid work within the community. You provide dynamic instruction, coaching, advocacy, and support that help Members build confidence, skills, and independence on the job. In this impactful leadership role, you will supervise and motivate a five-person crew, including three New Horizons Members, as they perform essential litter and debris removal along major highways through a CalTrans contract. You’ll lead by example—ensuring top-tier safety standards, clear communication, and strong teamwork in a fast-paced, outdoor environment. This position calls for a safety-focused leader with excellent communication skills and the ability to inspire others while managing daily operations. You’ll also operate the crew van, making Safe Driver Certification and a clean driving record essential to success in this role. If you’re passionate about making a visible difference, leading with purpose, and creating inclusive employment opportunities, this role puts you right where impact happens—out in the community, every day. Pay Rate: $24.00 - $25.00 Per Hour ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: Team Leadership and Group Job Coaching

1. Supervises and works alongside a team of five (including three New Horizons Members) to complete assigned litter and debris removal tasks on highway shoulders and rights-of-way.
2. Orients members to the specific work setting and conditions, including hazards associated with highway work.
3. Develops and manages a daily work schedule to ensure all job duties are completed efficiently and meet CalTrans contractual requirements.
4. Provides ongoing training and coaching to members to ensure job duties are completed to employer (CalTrans) expectations, including the ability to meet the daily/weekly quota for litter pickup.
5. Teaches and reinforces appropriate workplace behavior, attitudes, and safe work practices specific to a highly visible, outdoor setting.
6. Assists Members in developing positive and effective working relationships within the team.

Safety & Contract Management

1. Acts as the team leader for safety; conducts mandatory daily safety briefings, ensuring all team members are fully aware of and comply with proper safety protocols, including the use of personal protective equipment (PPE), high-visibility clothing, and traffic control procedures.
2. Conducts agency safety drills at work locations as directed by NH Training and Safety Manager.
3. Completes Special Incident Reports (SIRs) for supervisor review for incidents involving Crew Members at work sites.
4. Ensures the team is focused, productive, and maintains the required pace to meet all production quotas set forth in the CalTrans contract. ES-Job Coach/ Road Crew Lead Supervisor and Driver-December 2025
5. Transports the team and all necessary equipment to and from the work sites using a New Horizons passenger van.
6. Coordinates cleaning of crew portable restroom, and maintenance of work van.
7. Conducts Whiparound inspections of assigned vehicle and completes all vehicle documentation on daily basis. Follows protocols for agency use of vehicles.
8. Enters, tracks, and analyzes data to ensure meeting contract requirements and quotas.

Team Lead Responsibilities

1. Plays lead role in coordination efforts between New Horizons and CalTrans.
2. Maintains open, professional, and effective communication with the CalTrans supervisor regarding project progress, site-specific instructions, safety concerns, and any team-related issues.
3. Ensures all required New Horizons and CalTrans documentation is submitted on time and complete to appropriate leadership on both teams.
4. Charged with making decisions in the event of any safety or workplace concerns.

OTHER DUTIES AND RESPONSIBILITIES include the following:

1. Attends meetings and trainings as directed by Regional or Employment Services Manager.
2. Steps in to perform duties of Crew Members on occasion or as-needed basis to ensure safety of the crew and fulfilment of contractual obligations.
3. Fills other job coaching or driving shifts as assigned to maintain 40 hours/week full-time status.
4. Supports the Agency’s mission and partners with others to accomplish the mission.
5. Maintains the highest professional and ethical standards at all times.
6. Performs other duties as assigned.

SUPERVISORY RESPONSIBILITIES: Directly supervises assigned personnel, including but not limited to Crew Members (both with and without disabilities), work-site Job Coaches, and Team Assistants. Carries out supervisory responsibilities in accordance with the agency’s policies and applicable laws. Responsibilities may include interviewing and training employees; planning, assigning, and directing work; appraising performance; addressing and resolving personnel issues.

QUALIFICATIONS/EXPERIENCE:

• High School Diploma or equivalent.
• Must be willing and able to work on the side of a highway (right-of-way) in various weather conditions and at various locations. • A strong, demonstrated commitment to safety protocols and procedures is mandatory.
• Experience with special needs/developmental disabilities (preferred).
• Must be at least 21 years of age.
• Driver's License required for 3+ years with a clean driving record.
• Must be qualified and certified to drive an 8-passenger van or similar transport vehicle.
• Authorized to work in the United States.
• Ability to work flexible schedule based on program need and adjusted per CalTrans schedule.
• Prior experience in a supervisory, lead, or coordinator role is a plus.
• Knowledge of best practices in supporting individuals with I/DD in employment and independent living.
• Proficiency with standard office software (e.g., Microsoft Office Suite) and ability to become proficient with agency applications including but not limited to Synerion, Knack, Angus, Whiparound, and other electronic applications in fulfillment of job responsibilities.

KEY COMPETENCIES: • Strong organizational, data entry, communication, and problem-solving skills.

• Ability to work independently, prioritize tasks, and maintain confidentiality.
• Empathy and cultural sensitivity.
• Analytical skills for evaluating program effectiveness.

LANGUAGE SKILLS: Ability to read, write, and interpret documents in English. Ability to effectively present information and respond to questions in English to individuals and to groups of Members, customers, staff and agency management. Bilingual in Spanish and/or other language abilities is preferred. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands and fingers to handle or feel; reach with hands and arms; and see, talk, hear and smell. The employee frequently is required to stoop, kneel, couch, or crawl. The employee is occasionally required to sit and climb or balance. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Must also be able to work outdoors in varying weather conditions. Medical Insurance Dental Insurance Vision Insurance Life Insurance 401K Matching Vacation Hours Paid Sick Leave Holiday Pay Discounts Program FSA And more...