Service Advisor

Job Description

Job Description

Service Advisor

We’re looking for a Service Advisor to be the main point of contact between our customers and service team. You’ll greet customers, document vehicle concerns, communicate technician recommendations, and ensure a smooth, transparent service experience from start to finish.

Second Shift:

6:45 am - 3:30 pm (Monday through Friday)

8:00 am - 5:00 pm (Every third Saturday)

Range: $65,000 - $75,000

• 401(K)
• Dental Insurance
• Employee discount
• Health Insurance
• Health Savings Account
• Life Insurance
• Paid Time Off
• Vision Insurance
• Disability Insurance
• Paid Training

• Greet customers and open repair orders
• Communicate technician recommendations
• Present estimates and get service approvals
• Keep customers updated on vehicle status
• Coordinate drop-off and pickup
• Close out service tickets and review work performed

• 1–3 years in a dealership or service role
• Basic knowledge of vehicle systems
• Excellent communication and customer service skills
• Experience with DMS software (a plus)
• Valid driver’s license

• On-site, fast-paced environment
• Frequent walking and standing
• Light lifting (up to 25 lbs)
• Occasional exposure to noise or outdoor conditions

Beechmont Automotive Group is a leading service provider in the Cincinnati area, committed to excellence in automotive repair and customer care. We value teamwork, integrity, and growth—and we’re proud to support our employees with the tools and training they need to succeed.

Beechmont Auto is an equal opportunity employer committed to diversity and inclusion. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic under applicable laws.

Employment is contingent upon successful completion of a motor vehicle report (MVR) check and drug screening.