IT Analyst - Pharmacy (Must have Technician Experience)

Job Description

Job Description

Benefits

• Paid Time Off & Paid Company Holidays
• Medical, Dental, Vision & Life Insurance
• Flexible Spending Account (FSA)
• 403(b) Retirement Plan with Company Match
• Short-Term & Long-Term Disability
• $0 Copay for Legacy Provider visits
• $0 Copay for prescriptions filled at Legacy Pharmacies
• Travel Insurance & Pet Insurance
• Subsidized Gym Membership
• And much more!

Apply today in less than 3 minutes using your phone, tablet, or computer!

Location: Legacy Montrose Allen Parkway - 2929 Allen Pkwy. Ste. 1300 Houston, TX 77019 | Travel to Other Legacy Clinics As Needed (Up to 50%)

IT Analyst - Pharmacy (Job Overview)

Schedule: 8AM-5PM | Hybrid

Welcome to Legacy Community Health, where we believe in transforming lives through compassionate care and innovative solutions. As an IT Analyst - Pharmacy, you will be an integral part of our mission-driven team, where your work will directly contribute to enhancing patient care and optimizing our pharmacy systems.

• Play a crucial role in enhancing medication management and improving patient outcomes.
• Collaborate with a team that values your input and encourages innovative ideas.
• Grow personally and professionally with opportunities for development and advancement.
• Be part of a community-focused organization committed to delivering high-quality healthcare.
• Enjoy a supportive culture that prioritizes work-life balance and personal satisfaction.

Key Responsibilities

• Configure, integrate, test, and maintain pharmacy automation systems and EHR applications.
• Support the implementation and optimization of pharmacy technology solutions to improve efficiency and patient outcomes.
• Troubleshoot technical issues and provide solutions for clinical and pharmacy systems.
• Collaborate with clinical teams to align workflows with system functionality.
• Analyze data to identify trends and opportunities for improvement.
• Train and support staff on pharmacy systems and EHR functionality.
• Document processes, configurations, and system changes.
• Participate in project planning and execution for technology initiatives.
• Facilitate project team meetings to bridge clinical and technical gaps in reporting and deliver informative, well-organized presentations.
• Perform other duties as assigned.

Minimum Qualifications

• High school diploma or equivalent is required.
• Required 3 years previous experience in an Application Analyst Role in a clinical setting, including build, maintaining, support, and troubleshooting of clinical applications. 
• Preferred: Previous experience in inpatient or ambulatory setting.
• Preferred: Previous experience with pharmacy platforms and automation experience (Medication Dispensing systems and robotics) 
• Previous experience with EHR systems and pharmacy platforms.
• Bachelor s Degree is preferred.
• Completion of approved technician training program with active Texas Board of Pharmacy License for Certified Pharmacy Technician (CPhT) and/or national certification (PTCB) is preferred.
• Associate degree in HIT, informatics, or related field is preferred.
• Previous experience with EPIC and PioneerRx.
• Previous project management experience.
• Previous experience developing and delivering technical training to adult learners.
• Familiarity with pharmacy automation systems (PioneerRx, NEXiA and PickPoint)
• Strong commitment to customer service and excellence in healthcare.
• Ability to communicate effectively with clinical and technical teams.
• Strong ability to learn and manage complex technical systems.
• Excellent problem-solving and troubleshooting skills.
• Working knowledge of HIPAA, OSHA, and State/Federal laws governing medical services.
• Strong organizational and documentation skills.
• Basic knowledge of statistics and graphical representation principles.
• Ability to manage multiple deadlines and prioritize.

About Legacy Community Health As the largest Federally Qualified Health Center (FQHC) in Southeast Texas, Legacy Community Health has been delivering comprehensive, high-quality, and affordable health care for nearly 40 years. With more than 50 clinics across the Greater Houston and Gulf Coast region, we continue to grow strategically and invest in our communities. By innovating how care is delivered, we've stayed at the forefront of connecting our communities to health—every day, in every way. At Legacy, we know our success is powered by our people. We're always looking for talented, passionate individuals who want more than a job—they want a meaningful career that makes a real impact. Explore our open positions and see if a career at Legacy is right for you.

At Legacy Community Health, our mission—Driving healthy change in our communities—guides everything we do. To fulfill this mission, every team member is expected to embody the following core attributes in their daily work, regardless of role or department:

Approachable & Collaborative

We bring our expertise without ego. In a collaborative healthcare environment, humility fosters trust and teamwork. Our employees value diverse perspectives, seek input from others, and are unafraid to acknowledge when they need help. We stay grounded in our purpose: to serve patients and communities with compassion and humility.

Driven & Committed

We are driven by a deep commitment to excellence in patient care and organizational improvement. Our employees take initiative, embrace challenges, and go the extra mile to support our mission. Whether improving patient outcomes, streamlining processes, or stepping up in times of need, we are always striving to drive healthy change—within ourselves, our teams, and the communities we serve.

Perceptive & Thoughtful Communicators

We value emotional intelligence as much as clinical or technical skill. Our team members demonstrate sound judgment, cultural sensitivity, and the ability to navigate complex situations with empathy and professionalism. They communicate clearly and respectfully with patients, families, and colleagues, building trust and fostering a safe, inclusive environment for all.

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