Senior Business Analyst

Job Description

Job Description

Company Overview

Arctiq is a global, intelligence-driven technology services company delivering professional and managed services across Hybrid Cloud Infrastructure, Networking & Connected Experiences, Cybersecurity, Data & AI, Autonomous Operations & Intelligence, and Enterprise Service Management. We help organizations operate, secure, and modernize complex environments by unifying infrastructure, networking, data, security, automation, and observability under a single, integrated operating model. Our work focuses on helping customers reduce operational friction, improve resilience, and make better, faster decisions as their environments evolve. Arctiq builds on decades of industry expertise and a customer-centric ethos to deliver exceptional value to clients across diverse industries.

The Senior Business Analyst supports data-driven decision-making by analyzing business processes, identifying opportunities for improvement, and implementing effective technical and analytical solutions. This role works closely with cross-functional teams to translate business needs into scalable systems, improve operational efficiency, and support strategic initiatives across the organization.

This is a 1-2 month contract opportunity with one of Arctiq's clients. Candidates must be able to work onsite daily in Suwanee, GA. 

Key Responsibilities

• Collaborate with stakeholders to identify business needs, define requirements, and support implementation of technology and analytics solutions.
• Analyze workflows, systems, and data to identify process improvements and operational efficiencies.
• Document business requirements, procedures, and system processes to ensure clear communication and alignment across teams.
• Coordinate testing efforts, including quality assurance and user acceptance testing, to ensure solutions meet project objectives.
• Track and resolve technical issues while communicating insights and recommendations to leadership.
• Support project coordination by maintaining documentation, schedules, and updates related to project milestones and deliverables.
• Promote continuous improvement by evaluating current processes and implementing enhancements that improve system performance and quality assurance.

Requirements

• Minimum of four years of experience in business analysis, systems analysis, or process improvement.
• Knowledge of Power BI, SQL, and R would be a plus
• Strong analytical, organizational, and problem-solving skills.
• Ability to manage multiple priorities and collaborate effectively across teams.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office Suite.
• High school diploma required; bachelor’s degree in a related field preferred

Arctiq is an equal opportunity employer. If you need any accommodations or adjustments throughout the interview process and beyond, please let us know. We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives to apply.

We thank you for your interest in joining the Arctiq team! While we welcome all applicants, only those who are selected for an interview will be contacted.