Billing Clerk

Job Description JOB TITLE: Billing Clerk DUTIES AND RESPONSIBILITIES: Answers, screens, and directs calls on the multi-line phone system in a courteous and professional manner. Respond to patients' requests or transfer calls to the appropriate employee. Clears voicemail messages each morning and throughout the day. Processes medical bills by sending them to patients and insurance providers as necessary. Accurate logging of payments received from the health plan and/or patients while maintaining current records and balances. Update current records including billing address, phone, and insurance by contacting patients as needed. Help patients understand billing and charges for which they are responsible. Follow up on delinquent payments and resubmit billing as needed. Responds to visitors, clients, and employees in a courteous and professional manner. Opens and routes incoming mail. Prepares and forwards outgoing mail and packages. Composes and types routine correspondence as required. Performs general clerical duties including but not limited to filing, photocopying, faxing, and mailing as required. Organizes and maintains file system; files correspondence and other records. Demonstrates a high level of professionalism in dealing with confidential and sensitive issues. Performs other related duties as assigned by management. Review faxes and update the EMR. Other duties as assigned. QUALIFICATIONS: Associates degree (A.A.), two to four years related experience, or equivalent combination of education and experience. Excellent verbal and written communication skills. Strong Customer Service skills. Accurate 10 key abilities. Ability to understand and follow written and verbal instructions Works efficiently in a fast-paced environment. Commitment to excellence and high standards. Bilingual English/Spanish Professional appearance and demeanor. Ability to perform diversified clerical functions. We offer a competitive salary; Employee Health Insurance is covered at 100%. We also offer Dental, Vision, Life, and 401k Benefits. #J-18808-Ljbffr