Service Center Coordinator

Service Center Coordinator At ALS, you will be part of a global team harnessing the power of scientific testing and data‑driven insights to build a healthier future. The Service Center Coordinator directs the daily operations of a satellite facility. About the role This includes working with Technical Sales Representatives (TSRs) on business development and coordinating with the laboratory with respect to project management activities, sample receiving, and field services for work coming from the service center. Responsibilities Establish a working relationship with clients. Work in collaborative efforts with local TSRs on business development. Communicate sampling schedules and project information to the laboratory. Project management functions for specific clients as requested by the laboratory. Communicate client concerns/issues to the laboratory. Keep clients informed of new developments and laboratory services. Coordinate with the field team to collect samples and get them to the laboratory. Courier activities as required. Train local field team. Other duties as assigned. Qualifications High school diploma or associate degree. Physical Demands Able to speak and hear clearly while communicating with clients and the laboratory. Able to sit and/or stand for 100% of an 8 hour day. Dexterity in hands and fingers to operate computer and other equipment. Must have average vision and able to see to read reports and operate equipment. Ability to lift 40 lbs. Benefits Structured wage increases. Comprehensive benefit package (medical, dental, vision coverage, life and disability insurance, retirement plan with company match, employee assistance and wellness programs, access to company perks). Additional vacation days for years of service. Business support for education or training after 9 months with the company. Learning and development opportunities (unlimited access to e‑learnings and more). Equal Opportunity Employer ALS is a VEVRAA Federal Contractor and is proud to be an equal opportunity employer. Qualified candidates will be considered without regard to race, colour, religion, national origin, military or veteran status, gender, age, disabilities, sexual orientation, gender identity, pregnancy and pregnancy‑related conditions, genetic information and any other characteristics protected by the law. ALS also welcomes applications from people with all levels of ability. Accommodation is available on request for candidates taking part in all aspects of the selection process. #J-18808-Ljbffr ALS Group USA, Corp