Front Desk / Medical Assistant

Certified Medical Assistant / Front Desk Professional

Pincus Plastic Surgery is seeking an accomplished, certified Medical Assistant with a strong medical front desk background to join our established surgical and aesthetic practice.

This is a hybrid of two responsibilities: medical assisting and front desk operations. All work is performed in person at our Smithtown office. This is not a remote or hybrid work arrangement.

The ideal candidate brings clinical confidence, exceptional organization, and the judgment to deliver a refined, attentive patient experience. This position is suited to an experienced professional who can transition seamlessly between supporting our clinical team and managing a busy front desk.

Required Qualifications:

• Current medical assistant certification. Applicants awaiting certification will not be considered.
• Demonstrated experience in both medical assisting and medical front desk operations. Experience in only one area does not meet the requirements of this position.
• Proficiency in appointment scheduling, multiple phone lines, patient check-in and checkout, and payment collection.
• Experience with electronic medical records and accurate patient documentation.
• Excellent verbal and written communication, discretion, attention to detail, and dependable follow-through.

Preferred Experience:

• Two or more years of experience in aesthetics, plastic surgery, or dermatology strongly preferred.
• Experience supporting cosmetic consultations, procedures, and preoperative and postoperative visits.
• Familiarity with Nextech.

Clinical Responsibilities:

• Prepare and room patients for consultations, treatments, and procedures.
• Obtain patient histories and maintain accurate electronic records.
• Assist clinicians during consultations and in-office procedures within the role's permitted duties.
• Reinforce clinician-provided patient instructions.
• Maintain treatment rooms, supplies, and standardized clinical photography.

Front Desk Responsibilities:

• Welcome patients and provide attentive, professional service.
• Manage calls, scheduling, check-in and checkout, and payments.
• Coordinate appointment flow and communicate closely with the clinical team.
• Maintain an organized reception area and protect patient confidentiality.

To Apply:

Submit an updated rsum clearly outlining your medical assistant certification and experience in both clinical support and medical front desk operations.

This is not an entry-level or front desk-only position. Please apply only if your background meets the required qualifications above.