Kitchen Manager

Kitchen ManagerMaman - Kitchen ManagerMaman is a French bakery, café and leading lifestyle brand founded in 2014 by owners Elisa Marshall & Benjamin Sormonte, with locations across North America and Canada. Inspired by family traditions, and the highest quality ingredients, Maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads & sandwiches to savory quiches. In addition to hosting intimate events, Maman has partnered with leading brands for partnerships and activations. From baby showers and birthday parties to engagements, we're able to help celebrate customers & make new beautiful memories. In September 2021, Maman founders Elisa Marshall & Benjamin Sormonte released the highly anticipated Maman: The Cookbook.Our ideal candidate is an experienced culinary professional who brings energy, respect, and passion to their everyday interactions. You are a natural leader and problem solver who thrives taking full ownership of all back of house operations. You maintain operational excellence by upholding the highest standards of quality, consistency, safety, and brand integrity, and are fluent in both English and Spanish.Position SummaryThe Kitchen Manager is responsible for overseeing all kitchen operations, ensuring consistent food quality, safety, and efficiency while leading and developing the back of house team. This role owns daily kitchen execution, inventory management, compliance with health and safety standards, and supports profitability goals without compromising guest experience. The Kitchen Manager also plays a key role in training, scheduling, and developing future culinary leaders. In partnership with regional leadership and General Managers, they foster a collaborative, four-walls culture in their location.Essential ResponsibilitiesOwn daily kitchen operations, including food preparation, production, and overall quality standardsEnsure consistent execution of recipes, presentation, and portioning standardsMaintain cleanliness of all kitchen areas, including line and prep spacesActively work and lead all menu rollouts, overseeing preparation, execution, and staff trainingSupport flawless execution of location events, ensuring all food requirements and standards are metEnsure compliance with all health, safety, and sanitation regulations as directed by State and local governmentsKeep all back of house areas inspection-ready at all times and maintaining passing grade according to local and state regulationsUphold sanitation, cleanliness, and safety protocols at all timesObtain and maintain a valid Food Handler's Certificate within one month of starting the roleManage monthly inventoryPlace orders with all our suppliers and on MarginEdge commissary productsMonitor and control food costs while identifying areas of waste or excessEnsure kitchen operations align with budget and profitability goalsHire, onboard, train, and develop BOH team membersProvide ongoing coaching, feedback, and performance documentation as neededEnsure alignment with company standards including scheduling, uniforms, and staff meal policiesEnsure proper scheduling and staffing coverage to meet business needsReview and address timekeeping accuracy, including coaching on compliance with company policiesQualifications & Skills2+ years of kitchen leadership or senior BOH experience preferredStrong understanding of food safety, sanitation, and Health Department regulationsProven experience managing inventory, ordering, and food cost controlAbility to lead in a fast-paced, high-volume environmentExcellent leadership, communication, and problem-solving skillsStrong organizational and time management skillsAbility to work flexible hours, including weekends, holidays, menu rollouts and peak business daysBi-lingual in English and SpanishWhat We OfferAt Maman, we're proud to provide a supportive and people-first environment where leaders can thrive and grow. Our Regional Culinary Directors enjoy:A collaborative culture that values teamwork, initiative, and continuous improvementCompetitive salary and growth opportunities within a fast-growing brandComprehensive healthcare options, 401k, commuter benefits and moreFlexible, supportive work environmentOngoing professional development, training, and opportunities for internal mobilitySweet perks cookies, coffee, and in-store discountsA company culture where we roll up our sleeves, support one another, and celebrate shared successExperience:Kitchen lead: 2 years (Preferred)Supervising Experience: 2 years (Required)License/Certification:Food Handler Certification (Required)Work Location: In personCompensation DetailsCompensation: Hourly ($24.00 - $28.00)Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, 401k, Commuter BenefitsRequired SkillsAbility to Work Under PressureAttention to DetailCustomer Service OrientationAdaptability to Changing EnvironmentsConflict Resolution skillsMentoring and Coaching AbilitiesStrategic PlanningCollaboration With Cross Functional Teams