Service Desk Manager

Transform technology into opportunity as a Service Desk Manager with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. As a Service Desk Manager you will help ensure today is safe and tomorrow is smarter. Our work depends on Systems Administrator Advisor joining our team to lead a team of Service Desk technicians delivering top flight customer experience. HOW A SYSTEMS ADMINISTRATOR ADVISOR WILL MAKE AN IMPACT Manages the functionality and efficiency of a group of computers running on one or more operating systems Works with multiple teammates and work centers to achieve the mission Works to with the team to resolve challenges Supports a highly dynamic environment focused on mission success Provides superb customer experience to enable the mission Utilize your full suite of technical and interpersonal skills to support the mission WHAT YOU’LL NEED TO SUCCEED: Education: Technical Training, Certification(s) or Degree Required Experience: 5+ years of related experience Required Technical Skills: Sec+, ITIL Security Clearance Level: TS/SCI Required Skills and Abilities: Documentation, Problem Solving, Communication Preferred Skills: CCNA Location: On Customer Site US Citizenship Required GDIT IS YOUR PLACE: Full-flex work week to own your priorities at work and at home 401K with company match Comprehensive health and wellness packages Internal mobility team dedicated to helping you own your career Professional growth opportunities including paid education and certifications Cutting-edge technology you can learn from Rest and recharge with paid vacation and holidays #J-18808-Ljbffr General Dynamics Information Technology