Cocktail Server
Valencia Hotel Group
Cocktail Server
Hotel Valencia Santana Row - San Jose, CA 95128
Overview
Level Entry Position Type Part Time Job Shift Any Education Level High School Travel Percentage None Category Restaurant - Food Service
Description
JOB SUMMARY: Ensure the guests' needs are promptly, efficiently and courteously met
Physical Requirements:
- Standing/Walking : Constantly. Various surfaces including carpet, tile, and rubber mats.
- Crouching (bend at knees): Occasionally. Clean; stock supplies.
- Stooping (bend at waist): Occasionally. Write orders.
- Twisting (knees, waist, neck): Frequently. Serve guests, view lounge, maneuver through crowds and staff.
- Balancing : Constantly. Carry trays and beverage containers. Set items on tables.
- Reaching (overhead/extension): Constantly. Reach overheard supplies. Serve guests and retrieve hot/cold plates at arm's length extension.
- Handling/grasping : Constantly. Set full plates and glasses at tables, carry trays and supplies.
- Fingering/feeling : Frequently. Write orders, operate Micros machine, fold napkins.
- Pushing/pulling : Occasionally. Move chairs and tables. Average weight: 10 lbs. force. Maximum weight 20 lbs. force.
- Lifting/carrying : Constantly. Carry full trays of food and beverage; carry supplies. Average weight: 20 lbs. Maximum weight: 40 lbs.
Working Environment:
- Interior of hotel, in all areas of the hotel.
- Exterior of hotel with exposure to weather conditions.
- Exposure to various hazardous chemicals.
- Exposure to food items and beverages.
DUTIES & FUNCTIONS:
Essential:
- Delivery of beverages to guests
- Follow TABC law.
- Promotes and up-sells liquor and food
- Must be completely familiar with all the different kinds of liquor, recipes and prices of drinks, proper glassware and garnishes
- Follows guidelines established in regards to age identification for suspected minors and when dealing with an intoxicated customer Basics:
- Attend required meetings
- Keep work areas clean and organized
- Be extremely courteous to all customers and fellow employees
- Report unsafe conditions to your supervisor immediately
- Maintain hotel equipment in proper working conditions.
- Any other duties assigned by your immediate supervisor
Qualifications
Qualifications:
- Hotel Operations or Customer Service experience preferred
- Communicates effectively with others
- Works productively with a team
- Effective multitasking skills
- Composure and patience under pressure
- Skilled in working with multiple computer programs
Vacancy posted 1 day ago
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