Administrative Assistant IV

Job Description

Job Description

Job Overview: 

Nexiya is seeking a contract customer service-oriented Administrative Assistant IV with a background in construction or utilities industries to perform administrative/clerical functions. The ideal candidate is a detail-oriented team player, eager to learn and grow within the utility industry, able to thrive in a fast-paced environment, and has a great personality! This onsite position will support a major utility client in their Carlsbad office. Nexiya is an award-winning Women’s Business Enterprise (WBE) that embraces diversity and inclusion in all aspects of business along with the core values of honesty, integrity, loyalty and commitment. Join Nexiya today to become part of an elite team of experts in the utility industry. 

Roles and Responsibilities: 

• Provide daily administrative support to staff 
• Answer Customer Calls/Provide Back Up to client as needed 
• Gathers project information such as schedules, assignments, tasks, and project meeting calendars  
• Superior organizational skills with demonstrated ability to manage multiple priorities and meet strict deadlines 
• Manage, update, validate database entries and tracking documents to comply with the needs of specific utility programs; including data entry of service orders into SAP 
• Review documentation and ensure all client information and encounters are tracked and entered in a complete, accurate, and timely manner 
• Attend staff meetings and record all action items for staff 
• Other duties as assigned 

Education/Experience Requirements: 

• High School diploma required, Bachelor's degree preferred
• Minimum 5 years of experience in a projects-related and/or administrative support role, preferably with construction, utility, or similar background 
• Dispatching experience
• Experience working with Union Reps preferred
• Ability to quickly learn and develop strong working knowledge of various software applications 
• Must be a highly organized individual with strong attention to detail 
• Strong customer service skills and proactive follow-up (internal and external) 
• Strong communication and writing skills 
• Strong computer skills with intermediate expertise in Microsoft office (Excel, Word, Outlook) and SAP

Benefits: 

Nexiya provides a comprehensive total benefit package that extends beyond the basic salary offering. Company benefits include:  

• Health insurance 
• Dental insurance 
• Vision insurance 
• 401K and Match  
• Vacation 
• Sick Leave 
• Phone & Internet Reimbursement  

Pay Range: 

Min: $ 28 / hour
Max: $ 35 / hour 

Nexiya is dedicated to maintaining equitable and competitive compensation for our employees. Initial salary offerings may differ, taking into consideration factors such as pertinent experience, qualifications, and educational background. 

Nexiya, Inc. proudly provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

Nexiya is an award-winning Women’s Business Enterprise (WBE) that embraces diversity and inclusion in all aspects of business along with the core values of honesty, integrity, loyalty and commitment. Our values attract and maintain high-quality talent in order to create long-lasting relationship between our clients and employees. Join Nexiya today to become part of an elite team of experts in the utility industry.

Company Description

Nexiya is an award-winning Women’s Business Enterprise (WBE) that embraces diversity and inclusion in all aspects of business along with the core values of honesty, integrity, loyalty and commitment. Our values attract and maintain high-quality talent in order to create long-lasting relationship between our clients and employees. Join Nexiya today to become part of an elite team of experts in the utility industry.