Assistant-Administrative Senior

Assistant-Administrative Senior

Radiology Reading Room Assistant / Clinical Admin Assistant

Radiology

Methodist Hospital – Radiology

Provides advanced administrative and operational support while overseeing Reading Room Assistant team workflows, staffing, reporting, and training.

Work Schedule:

• Hours: Evening/Night and rotating weekends
• Coverage Requirements: holidays worked when scheduled on a weekend

Hybrid Work Option:

• Eligible after six (6) months, contingent upon successful completion of training, demonstrated competency, and operational approval. At least 1 remote workday

Essential Duties and Responsibilities:

• Ensure shift coverage
• Responsible for working with manager and supervisor for onboarding, coaching and maintaining competency for all team members
• Run daily, weekly, and monthly reports as needed
• Report workflow gaps to leadership
• Triage incoming calls and facilitate timely, accurate communication among radiologists, clinical personnel, and support teams
• Monitor and manage the Radiology task board to support efficient workflow and prioritization
• Provide operational support to radiologists, including assistance with reports, images, and basic IT-related issues
• Maintain reading room readiness and provide coverage as needed to support continuity of operations
• Provide basic administrative and technical support to leaders and departmental teams
• Identify, troubleshoot, and resolve routine administrative and technical issues as they arise
• Adhere to departmental policies, confidentiality standards, and regulatory requirements

Performance Expectations:

At 3 Months:

• Independently performs core job responsibilities such as staffing coverage and reports
• Meets established response time and coverage standards

At 6 Months:

• Demonstrates consistent accuracy and reliability
• Communicates effectively with multidisciplinary teams
• Provides dependable coverage and begins contributing to process improvement initiatives

At 12 Months:

• Recognized as a trusted and dependable team member
• Demonstrates near-perfect execution of job duties
• Actively contributes to workflow optimization and improved patient experience

Required Knowledge, Skills, and Abilities:

• High School Diploma/GED is required.
• Requires 4-6 years of relevant administrative experience in a healthcare or complex organizational setting.
• Requires experience supporting senior leaders and managing sensitive information.
• Experience with a matrix organization and complex work environment is a plus.
• Requires advanced proficiency in MS office (Word, PowerPoint, Excel).
• Requires proficiency in EMR and medical terminology for clinical care focused positions.

Physical and Work Environment Requirements:

• Ability to sit or stand for extended periods
• Ability to manage multiple tasks simultaneously in a fast-paced clinical setting

We are an equal opportunity employer. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.