Senior Technical Sales Manager

This job is with Jabil, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

JOB SUMMARY

Responsible for generating sales from new and existing customers within the Photonics industry. Extremely technical products and services that requires years of experience in the sale of Optical Transceivers & Silicon Photonics Solutions. Knowledge of optics including transceivers, NPO, CPO, scale up, scale out, and scale across with existing relationships within the industry are a must. Candidate will also have 5+ years' experience in selling into hyper scale data center customers. Responsible for ensuring customer trust and satisfaction. Maintains contact with the customer at a high, executive level focusing on the strategic nature of the relationship. Works with Sr. management in developing target customers and landing the customer. Typically, the sales are more consultative than transactional in which the purchase decision is complex and long, value is the key, and focus is on the solution.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Business Strategy and Direction:
· Define, develop and implement a sales strategy, which contributes to the corporate sales strategic direction.
· Develop trust with customer or potential customer.
· Understand the Jabil selling process: Prospecting; Pre-approach-planning the sale; Approach; Need Assessment; Presentation; Meeting Objections; Gaining commitment; and Follow-up.
· Qualify new potential customers with guidance from Sr. Management, Sector VP's, and Business Development.
· Responsible for customer satisfaction and good client relationships.
· Develop an understanding of the workcell and business unit strategies as it pertains to sales.
· Work closely with Business Development, Operations, and legal groups for quote and contract development.
· Knowledge of SalesForce and its use to target new customers.
· Provide regular updates to VP of sales and marketing team on the execution of the strategy.

Forecast Development and Accuracy:
· Prepare timely forecasts for the sales department.
· Provide expense budgets when required.
· Compare forward forecast results to historical actual results for trend assessment and analysis.

Technical Responsibilities:
· Create customer /product penetration strategies and the deployment of such for new accounts.
· Interpret and communicate customer requirements to enable development of services and operational capabilities to support new customers and business opportunities.
· Develop RFQ analysis and present formal presentation to customer; ensure key financial measures are achieved within each quote, including profitability and RONA targets.
· Promote Jabil's capabilities, footprint and services to new customers.
· Lead commercial negotiations with new customers.
· May perform other duties and responsibilities as assigned.

JOB QUALIFICATIONS
KNOWLEDGE REQUIREMENTS

· Understands photonics and possesses thorough technical knowledge of photonics, transceivers, optical networking.

Ability to read, analyze, interpret and communicate regarding common scientific and/or technical journals, financial reports, and legal documents.
· Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
· Ability to effectively present information to top management, public groups, and/or boards of directors.
· Advanced PC skills, including training and knowledge of Jabil's software packages.
· Ability to tailor advanced quality tools training to all levels of the organization. Multilingual preferred.
· Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
· Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
· Strong knowledge of global and regional logistics operations and industry.
· Strong proficiency in determining logistics requirements to enable company's business goals and objectives with ability to devise and implement strategy to achieve targets.
· Strong financial and analytical ability. Proficiency in managing business analytics to determine optimum company footprint.
· Strong knowledge of international direct and indirect taxes as well as global customs regimes.
· Proven track record of successful change management accomplishments, implementing and management of continuous productivity and cost reduction programs.
· Strong and convincing communication skills.
· Proficiency in use of personal computers, Microsoft Office products (Excel, Word and PowerPoint) and e-mail skills required.

EDUCATION & EXPERIENCE REQUIREMENTS

Bachelor's Degree in Business or related area; MBA and EE preferred; 10-15 years' experience preferred or a combination of education, experience and/or training with 10+ years in photonics specifically. Prior contract manufacturing sales experience highly preferred. The pay range for this role is $234,500 - $422,100. Job-related, non-discriminatory factors used to determine the actual offered rate include qualifications and experience, geographic location, education, external market data, and consideration of internal equity. As part of the total rewards package, this position is eligible for a short-term incentive based on performance. In addition, Jabil offers benefits to enhance your health, wealth and resilient self. These include medical, dental, and vision insurance plans; 401(k) retirement plan and employee stock purchase plan; and paid time off. BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver's license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact the Federal Bureau of Investigations internet crime hotline ( the Federal Trade Commission identity theft hotline ( and/or your local police department. Any scam job listings should be reported to whatever website it was posted in.

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.

Accessibility Accommodation

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to View email address on click.appcast.io or calling View phone number on click.appcast.io with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to. #whereyoubelong #AWorldofPossibilities