Assistant General Manager

Assistant ManagerSite Managers are the representatives of Guckenheimer. They are responsible for the effective and efficient functioning of their operations within the guidelines established by the client organization and the Corporation.They are further responsible to provide the highest professional standards possible and are given the authority necessary to accomplish these objectives.Success CriteriaTeam buildingPassion for customer service and engagementAbility to anticipate guests needsMaintain a positive attitude, even in times of pressure and changeAbility to communicate effectivelyFinancial acumenMonthly budget variance within 2%Key Areas of Collaboration and InfluenceKey liaison between leadership for strong financial acumen to hit monthly budgetTo satisfy the needs of the client and customer by providing high-quality, cost-effective food serviceUnderstand and demonstrate company policies/procedures, HACCP, Cleaning Procedures, Task by Time, LeanPath, and company SOP'sIdeal Candidate ExperienceCollege degree or at least 4 years of relevant work experienceProven leadership skills with a history of effective managementStrong interpersonal and communication skills, with a proven ability to positively interact with staff and clientsSelf-motivated and detail-oriented, with notable experience handling multiple projects and tasksComfort using common computer operating systems and tools, with a strong emphasis on Google Suite and Microsoft productsPrevious hiring experience requiredKey AccountabilitiesMust comply with all SERV Safe and HACCP programs and standardsBuilding strong customer relationships and delivering customer-centric solutionsDevelop good customer relationships and address customer service needsManage purchasing, inventory, maintenance, and other operational functions to ensure monthly budgets are hitDemonstrate an elevated level of accountability and self-awarenessBuild teams to be customer focused and solutions oriented, all while being flexible in constant changeMaintain service standards and CPEs of the clientPhysical Demands & Work EnvironmentWork up to 8 hours a day on your feet, excluding breaksMust be able to lift a minimum of 25lbsCome to work properly dressed according to the dress codeEmployee must be able to work under pressure and time deadlines during peak periodsHSEQ ComplianceAll employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment. This includes following safety protocols, maintaining environmental responsibility, and upholding quality standards in all tasks. Employees are expected to actively participate in HSEQ training and report any potential hazards or compliance concerns.ISS offers full time employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program based on employment status. The annual salary range for this position is $105000.00 - $110000.00. Final compensation will be determined based on experience and skills and may vary from the range listed above.As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.