Admissions Counselor

State Title: Professional Services Specialist 4

Bargaining Unit: AFT

Employment Type: 35 hours per week/Full-time

Internal salary: Range 18/$57,072.15 - $91,302.36

External salary: Range 18/$57,072.15 - $65,629.71

UNION POSITIONS:  The internal salary range is used for applicants who are current NJ state employees with underlying classified status for promotional calculations who meet the requirements below. The external salary range is used for candidates who are not NJ state employees who meet the requirements below.

About TCNJ
Founded in 1855, TCNJ offers a highly personalized and collaborative liberal arts education with over 7,400 undergraduates and 700 graduate students. The college is consistently ranked among the top comprehensive colleges in the nation, offering small classes, a 13:1 student-faculty ratio, and an immersive living-learning experience. With a 4-year graduation rate ranked #1 in New Jersey and #9 among U.S. public institutions, TCNJ is a model for public higher education.


Position Overview:

The primary responsibility of the Admissions Counselor will be to recruit first-year students in-state and out-of-state and serve as transfer support. The counselor will engage and participate in off and on-campus recruitment events and activities, such as college fairs, high school visits, panels, and presentations in both an in-person/virtual modality (whichever is required). Additionally, the counselor will review applications holistically and efficiently. This role includes supporting the recruitment efforts of the Office of Admissions, providing exceptional customer service for students, their families, and other external and internal stakeholders. The counselor will maintain regular communication via phone, email, and in-person meetings with all stakeholders, with an emphasis on in-state and out-of-state recruitment. Finally, the Admissions Counselor assists projects that target specific recruitment cohorts (i.e. academic schools, outside vendors,
etc.).


Responsibilities:

• Recruit students according to the recruitment practices and policies established by the college. Represent the college at out-of-state (primarily NY or PA) and in-state college fairs. Participate in college night/day programs in recruiting first-year students and Transfers. Participate in on-campus weekday and weekend recruitment events. Participate in virtual recruitment events throughout the year.
• Efficient processing and reviewing of new entrant applications according to the standards and procedures established by the administration and the Admissions Office. Utilize the CRM system to support office operational needs in terms of reporting, communications, and scholarship evaluation.
• Engage actively with prospective families, including but not limited to answering emails and phone calls, admissions presentations to different cohorts in person and virtually, and providing customer service support.
• Perform other duties or projects as assigned by the Director of Admissions that are necessary to achieve the highest quality of customer service in support of the overall mission of the office or a special cohort.

Qualifications:

Required: 

• Graduation from an accredited college with a Bachelor's degree.
• One year professional experience in an institution of higher education or in education, higher education or other field that is directly related to the functions of the position to be filled or equivalency as determined by the appointing authority. The minimum education experience standards for positions classified under this class title will vary depending upon the requirements of the specific position to be filled. In each case, these minimums will be determined at the discretion of the appointing authority. Applicants who do not possess the required education may substitute required experience on a year-for-year basis (30 credit hours is considered one year of college.) A Master's degree in a field related to the position to be filled may be substituted for one year of the required experience.
• Ability to interact with various levels of faculty, staff, students, and parents.
• Data Analysis and Reporting - the ability to analyze applicant data, identify trends, and report on recruitment efforts or outcomes. Experience with CRM systems.
• Networking and Relationship-Building - the ability to develop and maintain relationships with high schools, community organizations, and other institutions to assist the office in building a pipeline of applicants.
• Presentation and Public Speaking - Strong oral presentation skills. Must be comfortable with presenting to groups in large and small forums like recruitment events, fairs, and virtual sessions.
• Effective organization, time management and written communication skills.

Preferred: 

• Admissions experience, as either an admissions professional or student ambassador, preferred.
• Employment in a TCNJ-comparable higher education setting preferred.

Persons with disabilities may request reasonable accommodations in order to perform the essential functions of the position. If the requested accommodation(s) cannot be made because it would cause the employer undue hardship, the applicant may not be eligible for the position.


Employer Qualifications

Employment at TCNJ is contingent upon the successful completion of an applicable background check, reference checks, and verification of identity and authorization to work in the United States (Form I-9).

Accommodation: Applicants who require a reasonable accommodation to apply or interview should contact View email address on click.appcast.io.

Employee Benefits
As a member of The College of New Jersey Community, you will be a part of an exciting and rewarding public college career. Eligible full-time employees will be able to take advantage of a generous benefits package that includes health, welfare, and retirement benefits, including:

• Comprehensive benefit plans covering medical, dental and prescription plans
• Generous leave entitlements program and Energy Savings Program
• Employee and dependent Tuition Waiver and Reimbursement Program
• Pension, retirement, and deferred compensation plans, group life insurance
• Employee Assistance Program (EAP)
• Employee affinity groups
• New Jersey State Employee Discount Program (Pet insurance, cell phone plan discounts, discounted amusement park tickets, etc.)
• Access to extensive learning opportunities

To view a comprehensive list of benefits available to employees, visit our  Health Benefits Plans and Programs page to learn more!

How to Apply

Qualified candidates should apply online and submit a letter of interest, resume (CV), as well as the names and contact information for three professional references. Applications will be considered until a viable finalist has been found.

The College is committed to fostering a welcoming and inclusive campus community that respects and uplifts individuals from all backgrounds. We value the varied perspectives, experiences, and talents of all members of our community and strive to create an environment where everyone has equitable access to opportunities for success. As an equal opportunity employer, we comply with all applicable federal and state laws regarding nondiscrimination and affirmative action. We encourage applications from individuals whose lived experiences and professional interests align with our institutional mission of academic excellence, access, and integrity.