General Manager - HHG Moves

We are hiring a General Manager in Dallas, TX to lead high-performing operations within the moving and relocation sector. This senior leadership role will oversee multi-site operations, drive revenue growth, and ensure best-in-class service delivery across household goods (HHG) and office & industrial (O&I) relocations. Ideal for a results-driven leader with deep industry expertise and a strong operational mindset.

Key Responsibilities:

• Provide strategic leadership across all branch and terminal operations within the Dallas market
• Oversee end-to-end execution of HHG and O&I relocations, ensuring service excellence
• Drive revenue growth, profitability, and cost control across all operational units
• Lead, mentor, and develop operations managers, supervisors, and frontline staff
• Establish and monitor KPIs, budgets, and financial performance metrics
• Ensure full compliance with DOT regulations, safety standards, and company policies
• Oversee warehouse operations, inventory control, and storage solutions
• Manage fleet operations, maintenance programs, and asset utilization
• Partner with sales teams to support business development and client retention
• Handle high-level client relationships and resolve complex service issues
• Implement scalable processes and continuous improvement initiatives
• Lead workforce planning, recruitment, and training strategies

Key Skills & Experience:

• Extensive experience in the moving and relocation industry (HHG and/or O&I required)
• Proven leadership experience in a senior operations or general management role
• Strong financial acumen with experience managing budgets and P&L
• In-depth knowledge of logistics, transportation, and warehouse operations
• Expertise in DOT compliance, safety regulations, and risk management
• Excellent leadership, communication, and stakeholder management skills