Luxury Door Host (Valet/Front Desk) - Full Time - The Carlyle Residences

Job Description

Job Description

Are you ready to step into the world of opulence and redefine legendary service?

Action Property Management is seeking an exceptional individual to join our elite team as a Luxury Door Host (Front Desk/Valet) at our prestigious luxury high-rise, The Carlyle Residences , located in Los Angeles. As one of the first points of contact for residents and guests, you will play a critical role in delivering a refined, five-star experience while setting the tone for service excellence throughout the property.

This position offers a clear growth path to Concierge, making it an ideal opportunity for hospitality professionals looking to advance within a luxury residential environment.

Compensation: $22.00 - $25.00 per hour

Schedule: Thursday - Monday, 12:30 pm–9:00 pm.  

Driving Responsibilities: Yes

Here are a few perks to joining this amazing team:

Career growth opportunities

Annual bonus based on tenure

Full uniform and dry cleaning provided

Flexible schedules

Fun, team-oriented environment including holiday celebrations, staff appreciation lunches, training, and mentoring

Why You’ll Love Working at Action

Birthday Holiday: Enjoy a paid day off to celebrate your birthday

One-on-One Mentoring: Personalized guidance and professional development support

10 Days’ Vacation: Generous time off to relax and recharge

Team Member Incentive Program: Earn rewards for your contributions

Comprehensive Health Benefits: Medical, dental, vision, 401(k) with company match, and life and disability coverage for qualifying team members

Pet Insurance: Coverage options for your furry companions

Year-End Bonus: Recognition for your dedication and performance

Employee Discounts: Retail, travel, and entertainment savings through LifeMart

What You’ll Do (Job Duties)

As a representative of Action Property Management and The Carlyle Residences, the Luxury Door Host delivers consistent five-star service and ensures a welcoming, polished arrival experience for all residents and guests. This role oversees the front driveway and entrance, directing incoming traffic and coordinating closely with valet operations to manage vehicle flow and service efficiency.

Responsibilities include escorting residents and guests into the building, assisting with luggage, packages, and personal items, and maintaining the cleanliness and professional appearance of the front door, driveway, and lobby areas. The role also includes valet duties such as parking, retrieving, and relocating vehicles.

While the primary responsibility is door and valet coverage, this position is cross-trained at the front desk and expected to step in for Concierge coverage when needed, including monitoring lobby activity, maintaining access control, answering phones, assisting residents, and managing package distribution. Permanent Concierge shifts may become available in the future based on staffing needs and performance.

Requirements

Must be over 18 years of age and successfully pass a pre-employment background check and drug screening

Minimum of 6 months of customer service experience; hospitality, luxury retail, or fine dining experience preferred

Must be willing to valet and cross-train across front desk, door host, and valet functions

Valid California Driver’s License required

Hospitality Management college students or recent graduates are highly desired

Polished and professional appearance and demeanor

Positive, team-oriented attitude

Strong judgment with a solutions-oriented mindset

Proactive and service-driven approach

Who We Are

With a legacy spanning four decades, Action Property Management has become the premier choice for homeowner’s association management. Founded in 1984, Action began with a single client and a vision to elevate ethical and professional standards in the HOA industry. Our unwavering commitment to integrity and professionalism, coupled with our core values of excellence, innovation, and care for people, continues to define us.  Today, as the largest privately owned HOA management company in the West, we proudly serve over 300 communities across 9 offices. Our success is fueled by a team of nearly 900 dedicated team members who genuinely love what they do and are dedicated to helping homeowners thrive and love where they live.

Join us in our mission to redefine the HOA industry and ensure residents LOVE where they live.

Action Property Management is an Equal Opportunity Employer and supports a Drug-Free Workplace. Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.