Home Care Director

Home Care Director oversees daily operations of branch location(s), ensures quality patient care, maintains regulatory compliance, and leads staff. Responsibilities Oversee daily operations of branch location(s), including staffing and scheduling. Ensure quality patient care standards are met and that regulatory agencies' requirements are satisfied. Provide leadership, coaching, and performance evaluation to staff, fostering a culture of service excellence. Conduct cascade learning sessions, submit accountability forms, and participate in daily charge meetings. Use effective communication techniques (e.g., SBAR) and active listening when interacting with staff, physicians, and patients. Develop staffing schedules to maximize utilization of human and material resources. Resolve conflicts and develop win-wins solutions for complex problems. Promote and apply Quality Improvement principles to continuously improve departmental services. Engage in lifelong learning by participating in professional associations and pursuing continuing education. Maintain accurate documentation that meets legal and regulatory standards, supports clinical continuity, and ensures proper medical necessity for reimbursement. Coordinate patient intake, care plan development, and resource utilization, ensuring proper matching of caregiver qualifications. Lead interdisciplinary case conferences to address patient needs and create individualized care plans. Develop, implement, and evaluate departmental policies, procedures, protocols, and standards. Advocate for a safe environment, encouraging reporting of safety events and implementing improvement plans. Represent the Home Care program in the community, promoting services to physicians and the public. Commit to service excellence, monitor metrics, and lead service recovery initiatives. Manage staff time, attendance, and performance reviews, ensuring budget and operational objectives are met. Model integrity and ethical standards, using employee survey results to improve performance. Qualifications BSN (required). Registered Nurse (RN) with an active license in Illinois. Experience as a nurse with a strong commitment to quality patient care. Compensation Estimated range: $99,112.00 – $153,628.80, payable based on experience. Eligible for Management Incentive Compensation Program. #J-18808-Ljbffr