Senior Enterprise Imaging Analyst

Position Summary We have an exciting opportunity to join our team as a Senior Analyst - Radiology IT. The Senior Enterprise PACS Analyst is responsible for in-depth knowledge of assigned Enterprise PACS systems and software. He/She conducts regular day-to-day communication, monitors and maintains applications, demonstrates a deep understanding of clinical operations, and works with vendors, Project Team(s), NYULMC Clinical Representatives/Subject Matter Experts and end users to tailor the system to fit the organization’s needs. The Senior Enterprise PACS Analyst routinely performs in-depth analysis of workflows, data collection, report details, and other technical issues associated with the use of Enterprise PACS systems; is responsible for developing and documenting the internal procedures that will be used in conjunction with Radiology applications; and will design, build, test, install, train and maintain those solutions. The Senior Enterprise PACS Analyst also supports modality connectivity to the network and applications. He/She supports the installation of radiology applications and workstations running the radiology applications. The Senior Enterprise PACS Analyst is expected to use critical thinking skills in providing systems solutions to meet business needs and to train and support junior analysts. Job Responsibilities Demonstrate knowledge of the organization’s Core Values and incorporate them into the performance of duties. Demonstrate knowledge of the organization’s Service Standards and incorporate them into the performance of duties. Work with Application Managers/Directors/etc. and the entire Project Team, to collect, analyze and document business operations and workflow. Complete all tasks in a timely manner with accurate documentation. Collaborate effectively with vendors using appropriate tools. Collaborate effectively with colleagues and across teams to achieve the completion of tasks. Troubleshoot problems and address questions from users, and provide on-call support on a rotating basis. Make recommendations, review and test changes, enhancements, and each new release as assigned. Ensure the test scripts have been created, reviewed, and updated to reflect proposed workflow solutions. Analyze data conversion needs. Support the training team by keeping trainers abreast of new functionality and system changes. Communicate effectively across all impacted teams associated with task assignments. Analyze new functionality in new releases to identify impact. Demonstrates an understanding of interface requirements and testing. Provide assigned on-site support during go-lives and system upgrades. Ensures all quality assurance processes are followed, including change management and testing efforts. Actively participate and contribute in meetings, including supporting meeting facilitation. Participate in disaster recovery measures. Work with radiologists/technologists and operational users to support their workflows and troubleshoot issues. Incorporate patient safety factors in clinical design. Act as an application lead, responsible for working with vendors, colleagues and users to ensure application is performing as needed, and planning and participating in and leading maintenance and upgrade activities. Must be available to assist colleagues in troubleshooting application issues requiring escalation as needed, especially during off-hours. Work with the Application Manager/Director in the assessment of projects for scoping and timelines. Additional Position Specific Responsibilities The Senior Enterprise PACS Analyst possesses effective oral and written communication and follow-up skills, strong interpersonal relationship skills and strong desktop tool usage including Word, Excel, and PowerPoint. He/She is a self-motivated, detail-oriented, problem solver. Requires 2-5 years of relevant experience and BA/BS Degree or equivalent. Good implementation and/or support experience desired. Minimum Qualifications BA/BS degree in Computer Science. 4 or more years of relevant experience. Preferred Qualifications Enterprise PACS experience or Healthcare experience. Qualified candidates must be able to effectively communicate with all levels of the organization. Benefits Employees receive a comprehensive benefits and wellness package, including financial security benefits, generous time-off, employee resource groups, and a holistic wellness program focusing on physical, mental, nutritional, sleep, social, financial, and preventive care. Salary Salary range: $84,577.92 - $106,180.20 annually. Actual salaries depend on a variety of factors including experience, specialty, education, and hospital need. The salary range does not include bonuses, incentive pay, differential pay or other forms of compensation or benefits. Equal Opportunity Employer NYU Langone Health is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online. View Know Your Rights: Workplace discrimination is illegal. #J-18808-Ljbffr NYU Langone Health