Quality Assurance Tester

Overview Under the direction of a supervisor in the Office of Information Technology at the New Jersey Department of Education, this position is responsible for quality assurance of enterprise systems, with a primary focus on Salesforce-based applications and data modernization initiatives. The candidate will create functional and non-functional testing requirements, test solutions, and ensure that the systems meet the desired specifications for the Department's digital transformation. Responsibilities Create test cases and acceptance criteria: Specifically for Salesforce Lightning components, custom objects, and automated Flows. Execute test cases under varying circumstances: Perform functional, regression, and integration testing between Salesforce and external data platforms (e.g., Snowflake, AWS). Document and evaluate test results: Maintain detailed logs of test execution within Agile management tools (Jira/Azure DevOps). Detect, log, and report program bugs: Identify Salesforce-specific issues including validation rule failures, permission set conflicts, and integration bottlenecks. Track defects and troubleshoot errors: Work closely with developers to replicate bugs and verify fixes in sandbox environments. Create test procedures/training materials: Develop documentation for end‑user testing and UAT (User Acceptance Testing) sessions. Identify and implement appropriate testing strategies: Determine when to use manual vs. automated testing (e.g., Playwright) for Salesforce UI and API layers. Collaborate with project team members: Partner with Salesforce Architects and Data Engineers on security requirements and customer‑facing issues. Agile development experience: Participate in daily stand‑ups, sprint planning, and retrospectives to ensure quality is integrated into the SDLC. Salesforce Domain Expertise: Direct experience testing Salesforce CRM, including configuration, customization, and AppExchange integrations. Data Integrity Testing: Experience validating complex data migrations and real‑time data syncs between cloud platforms. Public Sector Awareness: Ability to test applications against accessibility (Section 508) and data privacy standards relevant to educational data. Sandbox Management: Familiarity with managing test data and deployments across Salesforce Sandbox environments. Qualifications Bachelor’s degree or higher from an accredited college or university in a related technical field. 5+ years experience in quality assurance of software systems. Experience with Salesforce configuration, customization, and testing. Experience with API testing tools such as Postman or SoapUI. Experience with defect tracking tools (Jira, Azure DevOps, or ALM). Experience with automated testing tools such as Playwright, Selenium, or Copado. Knowledge of data validation and SQL (Snowflake or similar). Strong understanding of UX testing and blind accessibility standards (SECTION 508). Skill Matrix Manual Testing (System, Integration, Regression) – 5 years required. Defect Tracking Tools (Jira, Azure DevOps, or ALM) – 5 years required. API Testing (Postman or SoapUI) – 3 years required. Test Case Design & Documentation – 5 years required. Data Validation/SQL (Snowflake or similar) – 3 years required. Test Automation (Playwright, Selenium, or Copado) – 3 years required. UAT Coordination/Business Analysis – 3 years required. #J-18808-Ljbffr