Sales Director

Job Description

Looking in the Austin / Indianapolis / Salt Lake City area

About Us

Having recently secured $103 Million in Series C funding from global investors, Connex One has recently been ranked one of the top 15 fastest growing tech companies for the 5th consecutive year. Connex One is a market leading “Omnichannel'' provider, providing powerful in-house AI technology to intelligently transcribe and assess calls, with an ever expanding platform of communication channels, including email, live chat, WhatsApp, SMS, and social media.

Connex One was founded in 2013 and is now present on multiple continents and markets.

We serve our customers with a rapidly expanding team of over 450+ employees based in our offices in the United States, England, South Africa, Kenya, Nigeria, Spain, Australia, and now Sweden.

We are currently recruiting for a number of live roles and would love to hear from any enthusiastic individuals who want to further their career within a well-established and fast paced business.

What we do, Customer Engagement

We live in a very modern and advanced world where businesses are adapting to the ways

customers prefer to interact or communicate with them. Whether it is over the phone, livechat, text messaging or social media, our system will help businesses adapt to their customer’s preferences and cater to their needs. It is Omnichannel Customer Engagement made simple.

Role Objectives

The Regional Sales Director manages a sales team of Enterprise Account Executives in a region and works to achieve the overall Connex One targets that have been set out for the team. Reporting into the Managing Director & CEO. You will be responsible for overseeing the assigned region’s sales teams' operations and strategies. By researching market trends and conducting competitor analysis, working to achieve the overall Connex One targets that have been set out for the team.

Core Responsibilities & Duties

• Day to day management of 10-15 Enterprise Account Executives in the region.
• Ensure that targets allocated to the Pods are achieved both on an individual and team basis.
• Define, develop and manage relationships with key individuals in the customer base and ensure the relationship with contacts are maintained at all levels.
• Develop and implement strategies that deliver on the sales objectives.
• Actively contribute information relating to sales and prospecting activities through regular feedback and sales and operational meetings.
• Continuous participation in Connex One product updates and sales training.
• Monitor and report on sales activities for Executive and Management teams.
• Regularly update forecasts and Salesforce.
• Directly coordinate cross-selling and joint marketing initiatives to maximize exposure and profitability

Qualifications & Experience

• Bachelor's degree or equivalent experience preferred
• 3+ years' of sales leadership experience
• 5+ years' of experience in sales
• Knowledge of the enterprise market within North American market, ideally in Customer Experience (CX) domain
• SaaS/tech sales management & deal closing experience
• CCaaS sales background experience preferred
• Track record of success driving revenue growth and increasing profitability
• Experience and understanding of sales strategies and methodologies
• Strong leadership skills

Compensation & Benefits

• 15 vacation days + 11 US Federal Holidays
• Base salary plus commission
• Health, vision, dental, and life insurance
• 401k (up to 4% match)