Customer Service Representative - State Farm Agent Team Member

Benefits: License reimbursement 401(k) Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development

ABOUT OUR AGENCY:

I opened my agency in 2023 and currently lead a team of four. I was introduced to this opportunity through a friend's referral, and it's been an incredibly rewarding career. My wife and I both attended Columbia University, I was raised in California, and I now enjoy spending as much time outdoors as possible with my family. Our agency is committed to becoming an active part of the local community. We're continuing to expand our involvement by participating in local gym events, supporting USTA activities, and building relationships throughout the area. Our agency offers paid time off, paid holidays, a 401(k), licensing reimbursement, and a strong commitment to work-life balance. We believe in supporting our team while creating opportunities for long-term success. Our culture is built around treating one another like family. We believe success is achieved together, and every team member plays an important role in our agency's growth. I'm looking for someone who works hard, enjoys being part of a collaborative team, and is excited to contribute to a positive, supportive workplace.

ROLE DESCRIPTION:

As a Customer Service Representative with Dustin Tsu - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

Establish customer relationships and follow up with customers, as needed. Answer customer inquiries and requests. Maintain accurate records of customer interactions.

QUALIFICATIONS:

Dedicated to customer service. Strong communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. #J-18808-Ljbffr Dustin Tsu - State Farm Agent