Storage SME

Apolis

Position Title: Storage SME
Location: US Remote
Duration: Long Term Contract

Job description:
This position is responsible for advanced administration and support of enterprise storage. The role focuses on NetApp storage environments (FAS, ONTAP), multi-vendor storage platforms, and cross-platform system administration. The consultant ensures high availability, performance optimization, and operational excellence, while supporting ITIL-based service management processes.

Basic Qualifications:

Bachelor's degree in IT, Computer Science, or related field (or equivalent experience)
5-7 years of experience in infrastructure and storage

Required Skills:

Strong hands-on experience with NetApp ONTAP and NetApp FAS
Experience with NetApp Active IQ Unified Manager (AIQUM) monitoring and analytics
Proficiency in SAN/NAS storage environments
Windows Server and Linux (Red Hat) administration
Experience supporting EMC storage systems
Proficiency with Microsoft PowerShell scripting

Preferred Qualifications:

Familiarity with ServiceNow ITSM platform and ITIL processes
Knowledge of enterprise authentication protocols (Kerberos, LDAP)
Relevant certifications such as NetApp Certified Professional (NCDA/NCIE), Microsoft Certified, Red Hat Certified Engineer (RHCE)

Role and responsibilities:

Administer and support NetApp FAS systems and NetApp ONTAP environments
Provide advanced support for NAS and SAN architectures, including provisioning, zoning, and performance optimization
Manage EMC storage platforms and interoperable storage environments
Perform capacity planning, replication, backup integration, and disaster recovery setup
Use NetApp Active IQ Unified Manager (AIQUM) for proactive monitoring, performance analysis, alerting, and reporting
Troubleshoot complex storage issues and implement performance tuning improvements
Configure and support authentication protocols including Kerberos and LDAP
Integrate infrastructure systems with directory services and access control frameworks
Support ITIL processes including Incident Management and Problem Management
Utilize ServiceNow ITSM for ticket tracking, workflow automation, and reporting
Maintain comprehensive documentation for incidents, changes, and system configurations

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Vacancy posted 1 day ago

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