General Manager

Job Description

Job Description

Description:

General Manager

Do you love the energy of the restaurant industry, enjoy making people feel welcome, and are ready to lead a team while growing a successful business? If so, we’d love to meet you!

We are seeking an experienced General Manager to lead our team and oversee the daily operations of Urban Egg. The right candidate will have a strong operational mindset, a passion for great food and exceptional service, and the leadership skills to build a high-performing team. You’ll set the tone for an upbeat, positive culture where team members feel valued, motivated, and proud of the work they do.

Why work for Urban Egg? We are an Employer of Choice and have lots to offer to our team members. Among other things, you get competitive pay with quarterly bonus program, great benefits, and ideal work hours—so you’re home every night! We have a generous PTO policy, an Employee Assistance Program for your mental, emotional, and financial well-being, matching 401(k), opportunities for growth and development, and much more!

Key Responsibilities

• Oversee daily operations, ensuring efficiency and high-quality service to our guests
• Lead, motivate, and manage departmental managers and staff to meet performance standards
• Monitor financial performance, including budgeting, forecasting, and cost control
• Ensure compliance with brand standards, company policies and safety standards
• Drive continuous improvement initiatives to enhance operational effectiveness
• Analyze market trends and competitor activities to identify opportunities for expansion
• Optimizing profits by controlling food, beverage and labor costs
• Hiring, training and developing new team members
• Increasing sales by ensuring guest satisfaction and prompt problem resolution
• Maintain an overall management style and professionalism in accordance with our established best practices

Benefits

• Health Insurance (FT team members)
• Dental Insurance (FT team members)
• Vision Insurance (FT team members)
• Paid time off (PTO)
• Matching 401(k) (all team members)
• Employee Assistance Program (available to all team members, family, and household members)
• Norton LifeLock (all team members)
• On-Demand Pay (access your pay when you need it

Requirements:

• Minimum of (3) years GM experience in a full-service restaurant
• Strong leadership and team management skills
• Excellent strategic thinking and problem-solving abilities
• Exceptional communication and interpersonal skills
• Ability to adapt to changing priorities and work under pressure
• Knowledge of industry-specific regulations and standards
• Experience mentoring and training hourly team members
• Strong communication skills with the ability to resolve conflict and provide direction to our team
• Daytime and weekend availability.