Human Resources Generalist

HR Generalist

* We're looking for an additional HR Generalist to join our team!

The HR Generalist supports day-to-day HR operations across the employee lifecycle, with a focus on HR operations, compliance, employee relations, and HR systems administration. This role partners with HR leadership and business leaders to ensure compliant, consistent practices across a multi-site, regulated workforce, including special education and clinical environments. The position exercises independent judgment and supports investigations, audits, and complex employee matters while promoting a positive employee experience.

At Point Quest, we are transforming education with compassion and innovation. Since 2008, we have grown from one school to a dynamic organization offering diverse locations, mentorship, and career growth. As a Human Resources Generalist, you will enjoy:

• CEU/license reimbursement and tuition assistance
• Full benefits: Medical, Dental, Vision
• 401(k) with a company match
• Paid sick leave, holidays, and vacation

HR Operations & Employee Lifecycle Administration

• Administer employee lifecycle transactions including hires, job changes, status changes, leaves, and terminations
• Ensure accuracy and compliance of employee data and documentation within HRIS and personnel files
• Review and validate HR transactions for policy and regulatory compliance
• Develop and maintain standardized HR operational procedures and documentation
• Identify process gaps and drive continuous improvement in HR operations workflows

Employee Relations & Manager Support

• Serve as a primary HR contact for employees and managers on HR policies, practices, and employee concerns, and partner with leaders to resolve issues in a timely and fair manner
• Conduct or support workplace investigations and fact-finding reviews
• Provide policy interpretation and risk-aware guidance to leaders
• Partner with leaders to resolve employee concerns in a timely and fair manner
• Draft and review employee communications and corrective action documentation

HR Systems & Data Governance

• Maintain high data integrity standards within HRIS and related systems
• Perform regular audits of HR data and transactions
• Partner with Benefits and Payroll teams to resolve data and workflow issues
• Support system implementations, enhancements, and testing

Compliance & Regulatory Support

• Ensure compliance with federal, state, and local employment laws and regulations
• Support multi-state compliance requirements and jurisdictional variations
• Maintain required employment records and compliance documentation
• Partner with HR leadership on internal audits and external compliance reviews
• Support regulatory reporting and government agency responses
• Monitor required credentials, licensure, and background clearance requirements for regulated roles

Benefits & Leave Administration

• Serve as an HR point of contact for employees and managers with questions related to benefits, leaves of absence, ADA accommodations, and workers' compensation processes
• Provide front-line guidance and intake support, and route complex or formal cases to the Benefits & Risk team
• Coordinate with the Benefits & Risk team and third-party administrators to support case processing and communication

Other Duties as Assigned

• This job description is not designed to cover or contain a comprehensive listing of activities, tasks, duties, or responsibilities that are required of this position. Duties, responsibilities, tasks, and activities of this position are subject to change at any time with or without notice.

Qualifications

Required

• Bachelor's degree in Human Resources or related field, or equivalent experience
• HR Generalist II: 46 years progressive HR experience
• HR Generalist III: 69+ years progressive HR experience
• Strong working knowledge of employment law and HR compliance requirements
• Multi-state workforce experience
• Experience managing employee lifecycle transactions and documentation
• Experience conducting or supporting employee relations investigations
• Strong HRIS experience, strong preference for ADP WFN and Workday experience
• High attention to detail and documentation accuracy
• Demonstrated ability to handle sensitive matters with discretion
• Strong skill set with Microsoft Office and Office 365, particularly Outlook, Word, PowerPoint, Teams, and SharePoint.

Preferred

• Current HR certification (PHR/SPHR, SHRM-CP/SHRM-SCP, or similar)
• Experience supporting special education, clinical, healthcare, or regulated service environments

Working Conditions

The physical requirements described here are representative of those that must be met, with or without reasonable accommodation, to successfully perform the essential functions of this role, consistent with ADA guidelines. This position operates in a primarily remote professional environment, with occasional onsite or in-person meetings as business needs require. Duties are primarily performed using a computer and may include extended periods of sitting or standing, participating in virtual meetings, and preparing and reviewing documents and data. Frequent communication occurs through video, phone, and digital collaboration tools.

Compensation & Benefits

Point Quest proudly offers competitive compensation and benefits for staff members at all levels. Full-time staff are offered a comprehensive and competitive benefits package.

Pay Range

The posted salary range represents the national average compensation for this position. The base salary offered will vary based on location, experience, skills, and knowledge. The pay range does not reflect the total compensation package. Our rewards may include an annual bonus, flexible work arrangements, and many other region-specific benefits. Actual salary offered is dependent on the selected candidate's skills, experience, and education at time of offer.

Pre-Employment Requirements

All offers of employment are conditional upon the successful completion of the Company's onboarding process, including verification of eligibility and authorization to work in the United States. This employer participates in the E-Verify Program in order to verify the identity and work authorization of all newly hired employees.

Equal Employment/Anti-Discrimination

We are an equal opportunity employer and make employment decisions based on business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law.