Director Of Operations

Job Description

Job Description

Company: Real Estate Investment / Wholesale Company 

Location: Phoenix, AZ — East Valley (hybrid, in-office and remote flexibility) 

Reporting To: CEO 

Status: Full-time 

Compensation: $50,000 annual base salary | OTE $73,000 – $111,000+ (performance-based revenue share) 

Start Date: ASAP 

Applications Accepted: Until filled

Job Description

If you're looking for a job where you show up, manage a checklist, and collect a paycheck, THIS IS NOT IT.

We are a fast-growing real estate wholesale and investment company operating across multiple markets in Arizona and Nationwide. Since 2016, we've built a lean, high-output operation that connects distressed homeowners with real solutions: cash offers, novation transactions, and creative deals that create value on both sides. We close deals every month, and we're scaling fast.

We're not slowing down; we're building the infrastructure to go further.

This role exists because the business has outgrown one person at the top. Our systems, processes, and team coordination need to be owned by a high-level operator who can take the wheel and run — someone who can translate the CEO's vision into daily execution, build the structure that lets the business scale, and eventually get the owner completely out of the day-to-day.

That's what we're hiring for. Not a task manager. Not a coordinator. A Director of Operations who takes full ownership of the business and drives it forward.

We don't throw you in the deep end on day one. The first 60 days are structured to set you up for success.

Days 1–30 — Learn the business. You'll shadow every role: acquisitions, disposition, transaction coordination, and marketing. You'll get inside RESimpli, understand the pipeline, meet the team, and learn how deals move from lead to close. No pressure to perform yet. Just absorb

Days 31–60 — Take the wheel. You start running daily operations independently. You're leading the L10 meetings, managing team KPIs, and handling escalations. The CEO steps back. This is your proving ground.

Day 61 — Full accountability. Performance-based revenue share activates. You own the outcomes. Your decisions drive the numbers, and your income reflects it.

Throughout the ramp, you're paid your full base salary. We invest in getting you up to speed because we're building for the long term, not looking for someone to hit the ground sprinting and burn out in six months.

Why join us:

• Direct access to the Owner. No layers of management. No corporate bureaucracy. You work directly with the owner. Your ideas get heard and acted on fast.

• Your pay scales with the business. Base salary starts at $50,000. Performance-based revenue share kicks in after your onboarding period, with OTE ranging from $73,000 to $111,000+ depending on what you build. When the business grows, your income grows with it.

• Real ownership mentality. We don't want a manager. We want someone who treats this like it's theirs because, in many ways, it will be.

• Flexibility built on trust. This role rewards ownership over presence. If the team is taken care of, deals are moving, and nothing is on fire, you have flexibility. If something needs you, you show up.

Tools we use:
RESimpli · Slack · Google Workspace · Google Ads · OpenClaw · Claude · Trello

SUCCESS IN THIS ROLE LOOKS LIKE

• The CEO is no longer involved in day-to-day operations

• The team knows what to do and is held accountable

• Deals move smoothly from lead to close

• KPIs are tracked and used to make decisions

• Systems are documented and followed consistently

Base salary: $50,000/year. OTE $73,000–$111,000+ includes performance-based revenue share, activating after a 60-day onboarding period. Full compensation details provided during the interview process.

Compensation:

$73,000 – $111,000+ OTE

Responsibilities:

Operations Management

• Oversee daily operations across acquisitions, dispositions, and transactions

• Ensure all deals move through the pipeline without delays or breakdowns

• Identify bottlenecks and implement solutions quickly

• Maintain full visibility across all active deals at all times

Team Management & Accountability

• Manage performance of Lead Managers, Homebuying Specialists, Dispositions team, Transaction Coordination, and AI & Marketing Specialist

• Run weekly EOS L10 leadership team meetings and own the scorecard, facilitate issue solving, and drive rocks accountability across the team

• Attend weekly EOS L10 team meetings for acquisitions and dispositions; support with operational issues as they arise

• Track individual performance against KPIs and hold direct reports accountable to results

• Assist with hiring, onboarding, and training of new team members

Systems & Process Implementation

• Take existing processes and document them into clear, repeatable SOPs

• Build and maintain operational systems that scale without owner involvement

• Ensure the team follows defined processes consistently

• Continuously improve workflows for efficiency and scalability

Metrics & Reporting

• Own the company scorecard and KPI tracking across all departments

• Track key metrics including leads generated, appointments set, contracts signed, deals closed, revenue per deal, and cost per lead and per deal

• Provide weekly performance reporting directly to the owner

• Identify trends and recommend data-driven improvements

Deal Oversight

• Ensure proper deal evaluation processes are followed across acquisitions and dispositions

• Support the acquisitions team with offer structure and deal quality review

• Ensure disposition timelines are met

• Monitor the contract-to-close process end to end

Financial Visibility

• Work with the owner to maintain visibility into deal profitability, commission structures, and marketing spend vs. revenue

• Help track and improve profit per deal and overall business margins

Hiring & Onboarding Support

• Assist in hiring key roles across acquisitions, dispositions, and operations

• Build and execute onboarding processes for new hires

• Ensure new team members are trained on systems, tools, and processes before operating independently

Marketing Intelligence & Strategic Input

• Serve as the strategic operational voice in marketing conversations between the owner and the Digital Marketing Manager

• Provide insight on lead quality, lead-to-appointment conversion, and funnel performance

• Flag patterns in data that should inform marketing decisions: which campaigns generate high-quality leads, which don't

• Participate in marketing planning and project reviews to connect marketing outputs to acquisition outcomes

• Not responsible for executing marketing, but expected to actively inform it
  

Schedule: This is not a 9-to-5 role . The team operates roughly 6:00 AM to 9:00 PM Arizona time (MST). You are not expected to be active that entire window, but you need to be reachable during business hours and available for time-sensitive situations as they arise.

Qualifications:

• 5–10 years of experience running operations inside a growing company. You've managed teams, owned metrics, and fixed broken processes without being told where to look

• Demonstrated track record of helping a business scale, not just maintain

• Hunger for ownership. You've probably been in a role where you saw exactly what needed to change but didn't have the authority to change it. Here you do

• Strong understanding of sales-driven businesses; our revenue comes from deals closing, and everything we do feeds that outcome

• Ability to manage people without avoiding hard conversations and hold a team accountable to performance metrics

• Comfortable working directly with a founder and translating vision into execution

• Thrives in fast-moving, imperfect environments. This is not a corporate setting

• Proactive, doesn't wait to be told what to fix

• Highly organized with a systems and process mindset. Can take incomplete workflows and turn them into clear, repeatable SOPs

• Real estate experience preferred, wholesale, fix-and-flip, property management, or brokerage. Candidates with a strong background in scaling sales or marketing operations will also be considered

• Familiar with EOS (Entrepreneurial Operating System) or willing to read Traction by Gino Wickman and embrace it as the operating framework

You are not an average operator. Average operators maintain. We need someone who builds.

To apply: Send your resume and a brief note. Not a cover letter template, a real note telling us about a time you helped a company grow. What was the problem, what did you do, and what was the result? That note matters more than your resume. We respond to every serious applicant within 48 hours.

About Company

We are a real estate investment and wholesale company headquartered in the East Valley, Arizona. Since 2016, we've helped distressed homeowners find real solutions — cash offers, novation transactions, and creative deal structures that create value for sellers and investors alike.

We operate at the intersection of marketing, sales, and real estate across multiple Arizona markets. Lean, results-driven, and built to scale.

We're nearly a decade in and not slowing down. Our goal is a systematized, sellable business that doesn't depend on the owner to function. The person stepping into this Director of Operations role will be a key part of that next chapter.

We value integrity, reliability, accountability, and resilience. We build with purpose and play the long game.