In-Office Scheduler for Home Care

Job Description

Job Description

Scheduler – Home Care

Freedom Home Care is seeking an organized, motivated, and compassionate Scheduler to join our growing administrative team. This position plays a vital role in ensuring our clients receive dependable care by coordinating caregiver schedules, filling open shifts, and providing exceptional support to both clients and staff.

**PLEASE NOTE THAT THIS POSITION IS NOT REMOTE. You will be working at our office in Milford, OH**

• Coordinate caregiver schedules and daily staffing.

• Fill open shifts and respond to caregiver call-offs.

• Communicate professionally with clients and caregivers.

• Verify completed visits and documentation.

• Maintain accurate scheduling records in AxisCare.

• Work closely with nurses, HR, and management to ensure continuity of care.

• Assist with staffing for evenings, weekends, holidays, and emergencies when needed.

• One Weekend per month on-call for scheduling.

• Previous scheduling, dispatching, customer service, or administrative experience Required.

• Previous Home Care experience preferred.

• Excellent communication and organizational skills.

• Previous Caregiver experience preferred.

• Strong multitasking and problem-solving abilities.

• Comfortable using computers, smart phones, and learning scheduling software.

• Familiar with using the Microsoft platform and its apps, such as Word and Excel.

• Ability to remain calm and professional in a fast-paced environment.

• Full-time weekday schedule.

• In-office position

• Supportive team environment.

• Paid training.

• Opportunities for growth and advancement.

• The opportunity to make a meaningful difference in the lives of our Veterans and their families every day.

IF YOU ENJOY SOLVING PROBLEMS, HELPING OTHERS, AND THRIVE IN A FAST-PACED ENVIRONMENT, WE'D LOVE TO HEAR FROM YOU!