Manager, Residential Housing (Area Coordinator)

This is a live-in position for an energetic and development-focused housing professional with the primary responsibility of overseeing the welfare and development of the students and student staff residing in the assigned facilities. Duties include direct supervision of RAs (Resident Assistants) & RDs, coordination of hall desk operations, residence hall programming, resident conduct, and serving on the RLH on-call duty rotation. In addition, this position will have various departmental collateral responsibilities. ESSENTIAL FUNCTIONS and DUTIES Serve as part of the Residential Life and Housing professional staff and building management teams. Supervise, train, and evaluate RA/RD staff as assigned. Actively confront/follow up on student and staff conduct, crisis, or personnel issues and resolve them/report back to the Director or your direct supervisor promptly. Serve as a role model for Residential Life and Housing student staff members. Perform other duties as assigned by the RLH departmental leadership team. Respond to inquiries/e-mails and initiatives as directed by the departmental leadership team or their designees. Serve on the department's professional staff on-call rotation for 24/7 crisis response. Coordinate and oversee collateral departmental responsibilities as assigned, such as staff selection, RA/RD staff training, development and performance review, resident conduct/crisis issues, and overall department assessment/evaluation efforts. Successfully perform assigned administrative functions for the successful operation of the assigned residence hall(s). Summer responsibilities will vary depending on the needs of the department, but may be primarily either residence life or operations.

COMPETENCIES

Knowledge, Skills, and Abilities Collaboration/Teamwork, Computer Software Skills, Customer Service, Data Analysis, Positive Demeanor, Critical Thinking, Interpersonal Skills, Leadership, Multi-tasking, Written Communication, Organizational Skills, Presentation /Public Speaking, Project Management, Time Management.

SUPERVISORY RESPONSIBILITIES

Direct Supervision Work Environment: Regular work required outside of regular business hours. Physical Demands: Sitting, Walking, Typing, Standing, Bending, Pushing(~50lbs.), Reaching, Lifting (~25lbs.), Hearing, Driving. Travel Required: Yes - Minimal If travel is required, the candidate must have and maintain a current, valid Texas driver’s license and an acceptable driving record.

QUALIFICATIONS

Required Education Bachelor’s Degree Required Experience Two years of housing, residence life, student life/services experience. Required Credentials/ Licensures StarRez, Maxient, ERezLife or willingness to learn Preferred Education Master’s Degree in College Student Personnel, Higher Education Administration, Counseling, or related field. A master’s degree in a student affairs area and/or housing GA experience may substitute for at least one of the required years. Preferred Skills Ability to generate solutions, collaborate with others, demonstrate initiative, and display personal resiliency. Must be able to work independently, respect confidentiality, and maintain a positive demeanor in dealing with students, faculty, staff, and visitors. Work cooperatively with departmental and college leadership and colleagues to accomplish tasks, serve students, and support the College’s mission. Additional Job-Specific Requirements Experience working with housing-related software.

EXPECTATIONS

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Will have contact – in person, by email, or by phone – with staff, students, and the general public. Must exhibit a sensitivity to and an understanding of the diverse academic, socio-economic, cultural, and ethnic backgrounds of staff and students and to staff and students with disabilities. Regular and punctual attendance is an essential function of each employee. NOTE: With or without reasonable accommodation, the individual in this position must possess the competencies and must be able to perform the essential functions and duties of the job as described above - including essential tasks requiring specific physical demands. #J-18808-Ljbffr Tyler Junior College