Call Center Representative
$18 - $20 per hourNesco Resource
Call Center Customer Support Representative Small Engines
Location: West Columbus
Schedule: MondayFriday 8:30 AM5:00 PM (Overtime as needed)
Pay: Competitive based on experience
Job Summary
We are seeking a customer-focused Small Engine and Parts Customer Support Representative to provide high-quality support via phone. This role handles warranty inquiries technical support and parts orders related to small engines and generators. The ideal candidate is friendly dependable and a strong team player who helps keep projects on track and deadlines met. This company is considered an essential business.
Responsibilities
Provide superior customer service via inbound calls
Answer customer questions regarding repair service and troubleshooting
Identify parts using diagrams breakdowns or customer descriptions
Learn and resolve customer issues related to small engines and generators
Process warranty claims and customer orders accurately
Document customer interactions and follow up as needed
Qualifications
Recent call center experience within the last year (required)
Customer service experience
Small engine or automotive experience
Electrical background is a plus
Consistent and stable work history
Ability to learn and retain product knowledge
Education
High school diploma or equivalent
Compensation & Benefits
Competitive pay based on experience
Strong benefits package
Casual team-oriented work environment
If youre looking for a stable schedule growth opportunity and a supportive workplace wed love to hear from you!
COM081
Nesco Resource offers a comprehensive benefits package for our associates which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical Vision Dental 401K and EAP (Employee Assistance Program) services. Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.Required Experience:
Unclear Seniority
Vacancy posted 5 days ago
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