Front Desk Office Admin

Job Description

Job Description

Fence1 is seeking a motivated and professional Front Desk Office Admin to join our growing team. This position will be the welcoming face of our organization and is responsible for assisting walk-in customers, handling incoming calls, scheduling fence estimates, and helping ensure a positive customer experience from the moment customers contact our company. In this role, you will combine exceptional customer service skills with computer and administrative skills. Your enthusiasm and professionalism will help create a positive first impression while actively contributing to our company growth through fence installation sales. This paid position offers a dynamic environment where your office experience and customer service talents can thrive. The ideal candidate is organized, proficient with Microsoft products, Google Calendar, customer focused, dependable, and comfortable working in a fast-paced environment within the fence industry.

Responsibilities

• Greet and assist walk-in customers
• Answer incoming phone calls and respond to customer inquiries
• Schedule fence appointments on Google Calendar
• Process customer acceptance orders
• Maintain customer records
• Scan customer orders
• Follow-up on leads and customer requests
• Maintain a clean and professional office environment
• Support management as needed

Qualifications

• Previous customer service experience preferred
• Strong communication and interpersonal skills
• Basic computer knowledge and ability to learn new software
• Ability to multitask and stay organized in a busy environment
• Positive attitude and strong work ethic
• Bilingual abilities are preferred, but not required

Requirements

• Reliable transportation
• Ability to work full-time during business hours
• Professional appearance and demeanor
• Ability to lift light office materials when necessary

Compensation & Benefits

• Competitive hourly pay
• Opportunities for advancement
• Paid training
• Supportive team environment
• Employee discounts on materials

Schedule

• Full-Time
• Monday through Friday

About Fence1

Fence1 is a growing fence and deck installation and distributorship for servicing contractors, builders, and homeowners throughout the Southeast. We are committed to providing quality products, dependable service, and strong customer relationships.

To Apply

Please submit your resume along with a brief introduction outlining your experience in customer service and office environment experience.

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person