Scrum Master (Charlotte)

We are

At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 16,700, and has 57offices in 22 countries within key global markets.

Our challenge

We are seeking an experienced Scrum Master with a strong background in the Banking and Financial Services domain to lead Agile teams in delivering high-quality technology solutions. The ideal candidate will facilitate Scrum ceremonies, remove delivery impediments, coach teams on Agile best practices, and collaborate with Product Owners, Business Stakeholders, and Technical Teams to ensure successful project execution.

Additional Information*

The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Charlotte, NC is $90k - $95k/year & benefits (see below).

The Role

Responsibilities:

• Facilitate all Agile ceremonies, including Sprint Planning, Daily Stand-ups, Sprint Reviews, Retrospectives, and Backlog Refinement sessions.
• Coach teams on Agile, Scrum, and SAFe methodologies to improve team effectiveness and delivery outcomes.
• Partner closely with Product Owners to manage and prioritize product backlogs.
• Identify, track, and remove impediments impacting team productivity and project delivery.
• Responsible for facilitating agile scrum, kanban, and scaling standards and best practices in support of product delivery.
• Partners with product owner to ensure the continuous refinement of backlog, and that sprint goals are understood by the team(s).
• Drive Jira Hygiene in support of Automated Time Tracking.
• Identify and manage intra-product and inter-product dependencies effectivel.

Requirements:

• 8+ years of overall IT experience with 3+ years of experience as a Scrum Master.
• Strong experience in the Banking or Financial Services industry .
• Hands-on experience working with Agile Scrum and SAFe frameworks.
• Proven experience managing multiple Agile teams and complex project deliveries.
• Strong understanding of SDLC, Agile metrics, release planning, and risk management.
• Experience using Agile tools such as JIRA, Confluence, Azure DevOps, or Rally .
• Excellent facilitation, communication, stakeholder management, and conflict-resolution skills.
• Ability to work closely with business, technology, compliance, and operations teams.

Preferred, but not required:

• Scrum Master Certification (CSM, PSM, SAFe Scrum Master, or SAFe Agilist).
• Experience supporting digital transformation, online banking, payments, lending, mortgage, risk, or regulatory projects.
• Knowledge of banking regulations, compliance, and financial industry best practices.

We offer:

• A highly competitive compensation and benefits package.
• A multinational organization with 57 offices in 22 countries and the possibility to work abroad.
• 10 days of paid annual leave (plus sick leave and national holidays).
• Maternity & paternity leave plans.
• A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region).
• Retirement savings plans.
• A higher education certification policy.
• Commuter benefits (varies by region).
• Extensive training opportunities, focused on skills, substantive knowledge, and personal development.
• On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses.
• Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups.
• Cutting edge projects at the world’s leading tier-one banks, financial institutions and insurance firms.
• A flat and approachable organization.
• A truly diverse, fun-loving, and global work culture.