Barista

Loews Kansas City Hotel Barista Opportunity

Loews Kansas City Hotel offers opportunities at an 800-room hotel connected to the Kansas City Convention Center. Team members support 60,000 square feet of event space, dining outlets, an indoor lap pool and a prime downtown location near Power & Light, T-Mobile Center and the Streetcar.

A friendly, efficient, and service-focused Barista who can deliver high-quality food and beverage service while maintaining accurate cash handling and a clean, inviting environment. We're looking for someone who thrives in a fast-paced setting, provides warm and personalized guest service, and can multitask between beverage preparation, cashiering, and retail support.

What You Are:

• Guest-Centric: You greet every guest with warmth, enthusiasm, and professionalism.
• Detail-Oriented: You follow recipes, cash-handling procedures, and presentation standards with accuracy.
• Energetic Multitasker: You manage beverage preparation, cashier duties, and service responsibilities smoothly.
• Team Player: You collaborate easily with coworkers and maintain a positive, supportive environment.
• Product Knowledgeable: You stay familiar with menu offerings, ingredients, and preparation methods.
• Dependable & Efficient: You work quickly, cleanly, and reliably during high-volume periods.
• Veterans and military spouses are encouraged to apply.

What You Will Do:

Service & Cashiering

• Greet guests in a warm, professional manner following Loews service standards.
• Accurately record guest orders and enter them into the POS system.
• Prepare and serve food and beverage items, following recipes, presentation standards, and timing guidelines.
• Present accurate guest checks, process payments, and handle cash, charge cards, and room charges.
• Complete end-of-shift revenue reports and cash deposits in accordance with hotel cashiering policies.
• Maintain accountability for assigned bank, cash deposits, and all cash-handling procedures.
• Ensure all service areas are fully stocked, organized, and properly maintained throughout the shift.
• Inspect service ware and equipment to ensure cleanliness and readiness for use.
• Suggestively sell menu items to enhance the guest experience.
• Monitor guest needs, respond promptly to requests, and ensure overall satisfaction.
• Clear soiled items from service areas and assist with running food or beverages as needed.
• Assist with preparation of food or beverage items as required.
• Maintain cleanliness and sanitation of all service, storage, and public areas.
• Assist with the presentation, stocking, and sale of retail products.
• Rotate perishable items according to food safety practices and maintain accuracy in retail inventory.

General Responsibilities

• Promote and maintain teamwork at all times.
• Notify leadership promptly of any issues, concerns, or unusual occurrences.
• Follow all Loews safety regulations, sanitation standards, and emergency procedures.
• Maintain grooming, uniform, and presentation standards.
• Keep equipment and work areas clean, organized, and in excellent condition.
• Recycle when possible and follow sustainability guidelines.
• Remain up to date with hotel information, promotions, and operational changes.
• Regular attendance in conformance with standards.
• May be required to work varying schedules to reflect business needs.
• Required to attend all mandatory training sessions and meetings.
• Perform other duties as assigned.

Your Qualifications Include:

• High school diploma or equivalent required.
• Excellent customer service and communication skills.
• Cash-handling experience preferred.
• Basic computer and POS proficiency.
• Ability to stand for extended periods and work in a high-volume environment.