Operations Manager Waterside Shops

WHY JOIN ALO

Mindful movement. Its at the core of why we do what we do at ALOits our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat making their lives and their communities better. Thats the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.

OBJECTIVE

The Operations Manager is a member of the store leadership team who deals with ALOs operational strategy in the store. This individual is passionate about inventory management labor planning and scheduling all with a lens on driving an efficient and effective store operation. This roles north star is pointed at ensuring that the store is customer-ready at all times.

Operations Leader

• Oversee and support execution of key operational processes
• Investigate and root cause inventory accuracy issues partnering with the Manager to escalate process or system gaps
• Champion strong Operational standards for the salesfloor by leveraging business performance data
• Support sell-through management by ensuring accuracy of inventory counts and coordinates labor hours to efficiently receive product deliveries
• Support a safe work environment and efficient operation

Business Leader

• Represent the business in meetings and on conference calls in partnership with General Manager
• Review Monitor and partner with General Manager to manage the budget reporting and other business data; including metrics (e.g. Expenses Sell-Thru) and inform planning processes (e.g. quarterly business review and sales planning)
• Future planning workflow business needs to protect optimal performance

People Leader

• Ensure that the Operations team exudes ALOs mission and guiding principles to effectively communicate to our visitors who we are what we do and why we do what we do
• Leads a team through accountability continuous coaching on a regular basis development of talent and elevating effective communication throughout the Operations team
• Establish internal & external pipeline through succession planning and recruitment strategy
• Writes an effective schedule that prioritizes the best business strategy in partnership with the General Manager

Flow Experience Leader

• Oversees the execution of certain deliverables on the ALO Sales and Service Model protecting operational efficiency
• Collaborates and implement General/Store Managers vision and work cross-functionally with business partners as directed to support all-level organizational goals
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture

OPERATIONS MANAGER QUALIFICATIONS

• 3-5 years of retail or related industry leadership experience
• Working knowledge of MS Office (Word Excel and Outlook)
• Extraordinary interpersonal and communication skills both verbal and written
• Agile with the ability to handle multiple tasks in a changing environment
• Independent work ethic time management skills and personal accountability
• Aligns with and embodies ALOs Guiding Principles
• Requires constant movement in and around all areas of store
• Ability to lift push carry or otherwise move up to 50 pounds
• Ability to lift bend kneel climb crawl and/or twist and safely climb up/down a ladder
• Ability to stand and move for an entire shift

OPERATIONS MANAGER SCHEDULE

The Operations Manager role is a full-time role. To build a balanced schedule that supports the needs of the business and our teams we expect all full-time employees to be available for opening closing and weekend shifts which may be subject to change. All Employees are expected to be able to work from the week of and including Black Friday until the end of the holiday season first week of January.

As an Equal Opportunity Employer ALO does not discriminate against applicants or employees because of race color creed religion sex national origin veteran status disability age citizenship marital or domestic/civil partnership status sexual orientation gender identity or expression or because of any other status or condition protected by applicable federal state or local law.

JUST SOME OF THE PERKS

• Generous ALO employee discount and free membership to ALO Wellness Club with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical dental and vision plan options and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

Please also note Assistant Store Managers are eligible to participate in the Companys Monthly Store Incentive bonus program which may result in bringing the total compensation to a higher range. Further the range listed is just one component of the Companys total rewards package for retail employees. Other rewards may include: clothing allowance employee discount 401K competitive medical dental and vision plans commuter benefits ALO Wellness Club.

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Required Experience:

Manager