Real-Time Workforce Analyst — Scheduling & Insights
Living Spaces Furniture
Living Spaces Furniture is seeking a Workforce Analyst to monitor real-time queues and agent availability in Guest Services, ensuring schedule adherence and service levels are met. You will manage schedules in the WFM system, track exceptions, and support effective workforce planning across the department. Responsibilities include real-time staffing adjustments, report generation, and collaboration with business partners to optimize performance and self-service containment. #J-18808-Ljbffr Living Spaces Furniture
Vacancy posted 3 days ago
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