Cribl Application Support Engineer

Req ID:

392147

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Cribl Application Support Engineer to join our team in Frisco, Texas (US-TX), United States (US). Day to Day Responsibilities: Provide

L2/L3 production support/administration

for the Cribl platform, primarily

Cribl Stream

. Monitor Cribl

Leader Nodes, Worker Nodes, Worker Groups, Sources, Destinations, Routes, Pipelines, and overall platform health

. Troubleshoot Cribl application/service failures, data-flow issues, and connectivity problems. Investigate issues where logs/events are

not received, delayed, dropped, incorrectly routed, or not reaching the target destination

. Configure and troubleshoot

Sources, Destinations, Routes, Pipelines, Packs, and Functions

. Perform Cribl service start/stop, configuration changes, deployments, maintenance, and health checks. Investigate alerts and production incidents using

Cribl logs, monitoring dashboards, and OS logs

. Perform

Root Cause Analysis (RCA)

for recurring or critical incidents. Support Cribl installation, configuration, patching, upgrades, and maintenance activities. Troubleshoot issues across

Linux/Unix servers, network connectivity, filesystem, CPU, memory, disk space, and system resources

. Troubleshoot

TCP/IP, DNS, ports, firewall, certificates, SSL/TLS, and source-to-destination connectivity

issues. Monitor and troubleshoot data throughput, queues, backpressure, and performance-related issues. Support integrations between Cribl and enterprise platforms such as

Splunk, Elastic, Kafka, Syslog, Microsoft Sentinel, AWS, Azure, and other SIEM/observability platforms

. Write and maintain

Shell/Python scripts

for monitoring, health checks, log analysis, reporting, and operational automation. Use

Regex, JSON, and JavaScript

for log parsing, filtering, transformation, enrichment, and troubleshooting where required. Handle incident/change/problem/service-request tickets using ITSM processes. Maintain SOPs, runbooks, operational documentation, and knowledge articles. Participate in

on-call/production support and major incident troubleshooting

as required. Coordinate with infrastructure, network, security, SIEM/observability, and application teams for issue resolution. Coordinate with

Cribl/vendor support

for complex product-level issues. Minimum Requirements Cribl Stream 5+ years Administration, configuration, monitoring and troubleshooting

Cribl Components 5+ years Leader Nodes, Worker Nodes, Worker Groups, Sources, Destinations, Routes, Pipelines and Packs

Log/Data Processing 5+ years Log ingestion, routing, filtering, parsing, transformation, enrichment and troubleshooting

Linux/Unix 5+ years command-line and system troubleshooting

Shell Scripting 5+ years Bash/Korn Shell scripting and operational automation

Python 5+ years Basic-to-intermediate scripting for support automation

Regex / JSON 5+ years Log parsing, filtering, data extraction and troubleshooting

JavaScript 5+ years knowledge for Cribl functions, expressions and data transformations

Networking 5+ years TCP/IP, DNS, ports, firewall, SSL/TLS and connectivity troubleshooting

SIEM / Observability 5+ years knowledge of Splunk, Elastic, Sentinel or similar platforms

ITSM 5+ years Incident, Change, Problem and Service Request management

Preferred / Good-to-Have Skills Hands-on experience with

Cribl Stream administration and production support

. Experience configuring and troubleshooting

Sources, Destinations, Routes, Pipelines and Packs

. Understanding of

Cribl Leader and Worker architecture

and Worker Group management. Experience with

Splunk and/or Elastic Stack

. Knowledge of

Kafka, Syslog, REST APIs and

integrations

. Experience with AWS/Azure logging and monitoring services. Knowledge of log-management, SIEM, observability, and security-monitoring concepts. Experience troubleshooting high-volume log/data ingestion environments. Experience with Git/version-control concepts. Experience with ServiceNow or similar ITSM tools. Understanding of high availability, capacity management, and disaster-recovery concepts. NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this role is $78,948 – 137,063. Actual compensation will depend on a number of factors, including the candidate’s relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits. #LI-NorthAmerica About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, NTT DATA endeavors to make

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