Administrative Assistant

Administrative Assistant Location: Greensboro, NC Schedule: Monday-Friday | Training: 8:00 AM-5:00 PM (or 8:00 AM-4:30 PM) Compensation: $20.00/hour Employment Type: Temp-to-Hire Position Overview We are seeking a motivated and customer-focused Customer Service & Administrative Coordinator to support our Spare Parts Department. This position serves as a key point of contact for customers while providing administrative support to ensure efficient order processing and day-to-day departmental operations. This is an excellent opportunity for someone looking to grow their career in a manufacturing or distribution environment. You'll receive hands-on training while learning our products, systems, and processes and will work closely with multiple departments to deliver an outstanding customer experience. Key Responsibilities

• Provide exceptional customer service by responding to customer phone calls and emails in a professional and timely manner.
• Prepare and process customer quotations, sales orders, and invoices.
• Accurately enter customer orders into company systems.
• Maintain customer records and ensure data accuracy.
• Assist customers with order status updates and shipment tracking.
• Respond to inventory availability inquiries and communicate product information.
• Coordinate with internal departments, including Purchasing, Warehouse, Shipping, and Operations, to support timely order fulfillment.
• Research and help resolve customer questions or order-related issues.
• Provide general administrative support to the Spare Parts team.
• Maintain organized documentation and assist with departmental reporting as needed.

• High School Diploma or GED required.
• One to two years of customer service or administrative experience.
• Previous data entry experience with strong attention to detail.
• Basic proficiency in Microsoft Office (Word, Outlook, and Excel).
• Strong verbal and written communication skills.
• Excellent organizational and time management abilities.
• Ability to multitask in a fast-paced environment while maintaining accuracy.

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